DOOLYDOOLS
May 11, 2025
We booked a cheaper room and were given a free upgrade upon arrival. We were also given drinks vouchers for the bar upstairs which made us feel welcome. When we arrived, staff members came out to the taxi to help us with our belongings and carried the prams up the little steps at the entrance of the hotel which was incredibly kind. We handed our passports over and were given a refreshing beverage each while we sat in the lounge waiting on check-in. They let us check in very early as they had a room available for us which we were thankful for after a long flight with two babies. The pool is small but lovely. The room was great and had a tiny balcony for people-watching. The hotel itself is a 5 minute walk from train street and therefore an excellent location for visiting Hanoi. Staff members were unbelievably helpful when we asked for information or needed a taxi. 10/10, would recommend.