لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Mr./ Ms. シロタzhu, Thank you so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.
مستخدم نزيل
غرفة ديلوكس بسريرين منفصلين بإطلالة على المدينة
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
10 تقييم
9.0/10
رائع
تم النشر في 20 مارس 2025
酒店挺好,衞生沒問題,就是裝修有點久了。
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your wonderful experience at Sunway Hotel Hanoi.It is very pleasing hearing you had an enjoyable stay at Sunway Hotel Hanoi and your compliments for our hotel in general encourage our entire team so much in keeping delivering Sunway Hotel Hanoi services.If you’re traveling to our area again, don’t hesitate to call us.Sincerely,Sunway Hotel Hanoi Management Team.
مستخدم نزيل
غرفة راقية
تم التسجيل الوصول فبراير 2025
الأزواج
1 تقييم
6.5/10
تم النشر في 8 مارس 2025
Die Lage des Hotel ist mangelhaft. Wenn man zum Hotel rausgeht links und rechts nur Müllberge
mit unangenehmen Gerüchen verbunden
Unser Zimmer in der 9. Etage ist geräumig störend empfanden den Blick zum Fenster hinaus auf eine Wand ca. einen Meter entfernt, Fenster war nicht zu öffnen.
Personal ist freundlich und hilfsbereit
Frühstück ausreichend.
ترجمة
رد من مكان الإقامة: Dear Valued Guest, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our Staff and Breakfast is highly appreciated. On the other hand, your comments about the surrounding have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing your comments and feedback and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at our hotel during your recent stay in Hanoi. We're grateful for their efforts to ensure your stay was comfortable and enjoyable.We're also glad you appreciated our prime location in the heart of the French Quarter, with easy access to the Old Quarter and all its charm.We'd be honored to have you stay with us again on your next trip to Hanoi.Thank you once again for your kind words, and we look forward to welcoming you back soon.Sincerely,Sunway Hotel Hanoi Management Team
ChardG
تم التسجيل الوصول أبريل 2024
مسافرون منفردون
2 تقييم
10.0/10
متميز
تم النشر في 8 يونيو 2024
I stay there for 13 days for my business trip. The staff are accommodating.
ترجمة
رد من مكان الإقامة: Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.
مستخدم نزيل
غرفة ثنائية راقية
تم التسجيل الوصول نوفمبر 2023
مسافرون لغرض العمل
18 تقييم
9.0/10
رائع
تم النشر في 16 مارس 2024
還行,挺方便的
ترجمة
رد من مكان الإقامة: Dear Valued Guest, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.
مستخدم مجهول
غرفة راقية فخمة
تم التسجيل الوصول ديسمبر 2023
العائلات
1 تقييم
8.0/10
جيد جداً
تم النشر في 3 مارس 2024
Khá ổn
ترجمة
رد من مكان الإقامة: Dear Valued Guest, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. Thank you for your great review and we look forward to welcome you again in the near future. Kind regards, Sunway Hotel Hanoi Management Team
THI THUY
غرفة ثنائية راقية
تم التسجيل الوصول يناير 2024
سفر مع الأصدقاء
1 تقييم
7.0/10
تم النشر في 13 فبراير 2024
Nhân viên nhiệt tình , khách sạn yên tĩnh ❗️
ترجمة
رد من مكان الإقامة: Dear Valued Guest, It is gratifying to receive the wonderful feed back on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team
Corey Haley Nelson
غرفة راقية فخمة
تم التسجيل الوصول نوفمبر 2023
مسافرون منفردون
28 تقييم
10.0/10
متميز
تم النشر في 1 فبراير 2024
Nice hotel, good breakfast. Calm; Area about 20 minute walk away from touristy section.
ترجمة
رد من مكان الإقامة: Dear Mr./Ms. Corey Haley Nelson, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team
مستخدم نزيل
غرفة راقية فخمة
تم التسجيل الوصول نوفمبر 2023
الأزواج
1 تقييم
7.5/10
تم النشر في 2 يناير 2024
<Pro>
1. Good value for money.
2. Very clean, albeit it seems a fairly old hotel.
3. Hot shower and cool enough aircon.
4. Good location. It's in a nice and quiet street slightly outside the Old Quarter. Within a local community, there are some local amenities including street stalls, cafe, eateries and hair salon all within 1-3 minutes walk.
<CON>
1. Housekeeper rang the doorbell at 09:30 and came into the room to check whether we had any laundry to send in.
2. No handheld shower available. Only an old-fashion fixed shower head.
3. Too dim the room (room 603) at night. But the other room (room 705) which is of the same size and type has more lights and is better lit.
4. No shaver readily available in the shower room (didn't bother to ask whether there's one upon request).
5. No ramp available at the entrance door (but doorman did help with lifting the luggage up the stairs and into the hotel).
6. Reception was not manned when we returned at appx 02:30.
ترجمة
رد من مكان الإقامة: Dear Valued Guest, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our< Pro > is highly appreciated. On the other hand, your comments about other < Con > have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing your comments and feedback and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
مستخدم نزيل
غرفة راقية فخمة
تم التسجيل الوصول نوفمبر 2023
الأزواج
3 تقييم
10.0/10
متميز
تم النشر في 2 يناير 2024
值得推薦的酒店,河內住過算不錯的
ترجمة
رد من مكان الإقامة: Dear Valued Guest, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.
مستخدم نزيل
غرفة كلوب كينغ مطلة على المدينة
تم التسجيل الوصول نوفمبر 2023
الأزواج
2 تقييم
10.0/10
متميز
تم النشر في 1 يناير 2024
Very nice hotel and spacious room and foods as well
ترجمة
رد من مكان الإقامة: Dear Valued Guest, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.
Wai Seng
غرفة راقية فخمة
تم التسجيل الوصول نوفمبر 2023
الأزواج
2 تقييم
9.5/10
مميز
تم النشر في 1 يناير 2024
Nice & clean room.
Good service as well. Bfast just normal… nothing special
ترجمة
رد من مكان الإقامة: Dear Valued Guest, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team.
مستخدم نزيل
غرفة راقية فخمة
تم التسجيل الوصول نوفمبر 2023
مسافرون لغرض العمل
14 تقييم
6.0/10
تم النشر في 1 يناير 2024
洗澡間積水嚴重,我還摔了一覺,這個價位這個條件真的太差勁了 我也是醉了
ترجمة
رد من مكان الإقامة: Dear Valued Guest, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in sharing your comments and feedback. Please rest assured that your comments have been communicated to our Hotel Management team to continue our improvement. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Kind regards, Sunway Hotel Hanoi Management Team.
رد من مكان الإقامة: Dear Tingzhang, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.