Harbin Volga Manor Baihua Island Resort Hotel Reviews
Harbin Volga Manor Baihua Island Resort Hotel
Vorga Manor, Minqiang Village, Chenggaozi Town (50 meters west of Shuipan Restaurant), Xiangfang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Guest Reviews of Harbin Volga Manor Baihua Island Resort Hotel
9.1/10
Good
364 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.9
Service9.1
Cleanliness9.1
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All reviews(364)
Positive reviews(350)
Reviews with photos/video(167)
Perfect for kids(41)
Large rooms(33)
Has facilities for children(22)
Offers pick-up/drop-offs(19)
Garden view(10)
Family activities available(9)
Tasty restaurant(6)
Negative reviews(14)
Guest User
Comfy Family Room
Stayed in Aug 2025
Family
18 review
7.5/10
Posted on Sep 9, 2025
The room was clean and tidy, and the staff were friendly and welcoming. However, the hotel's exterior looked neglected and poorly maintained, as if it hadn't been cleaned in a very long time. The dinner buffet was particularly disappointing, while breakfast was just okay. I hope they can make some improvements.
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Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Guest User
Comfy Queen Room
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Aug 28, 2025
My stay at Birch Island Hotel was fantastic. The front desk staff were exceptionally warm and answered all my questions patiently and meticulously. My fifth-floor, east-facing room offered a beautiful view. The hotel, set within a serene estate, was wonderfully quiet. Our morning and evening walks through the grounds felt like a private paradise for two, which was incredibly pleasant. For photography lovers, I highly recommend Birch Island Hotel – you're sure to leave happy.
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Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Anonymous User
Comfy Queen Room
Stayed in Jun 2025
Family
50 review
8.5/10
Very Good
Posted on Jul 24, 2025
The room was a typical business hotel standard – nothing fancy, but it was perfectly clean and well-maintained. We also enjoyed the food at the Chinese restaurant located right next door.
The primary reason for staying here was the phenomenal environment. Even though a shuttle bus is required to reach the hotel, it was absolutely worth it for the stunning surroundings. The scenery is truly unbeatable; you could easily believe you were in the outskirts of Moscow if you didn't know any better!
Getting the double ticket for Volga Manor was also excellent value.
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6/14
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Guest User
Comfy Family Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Aug 3, 2025
The hotel is situated within an estate. We were on vacation with our child and had booked a family room, but the hotel upgraded us to a much larger and more spacious one. It offered a peaceful retreat away from the city's hustle and bustle, with beautiful views from the window. Exotic architecture is visible everywhere, and the estate grounds themselves are quite expansive.
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6/12
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Guest User
Comfy Suite
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 9, 2025
Volga Manor truly brings fairy tales to life; it's simply breathtaking! The hotel is nestled right within the resort grounds. The ambiance and cleanliness were absolutely top-notch, and the service was superb! Our room was spacious and comfortable, and having a mini-bar was a definite plus. We got to experience all the attractions: watching shows, enjoying boat rides, horse riding, and even the big slide!
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Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Jiangnanyouxue
Comfy Family Room
Stayed in Jul 2025
Family
48 review
10/10
Outstanding
Posted on Aug 9, 2025
The room was exceptionally clean and tidy, and the hotel's surroundings were absolutely beautiful. I highly recommend it. It's so picturesque that your photos will look stunning even without filters, making it a must-visit for photography lovers.
Original textTranslated by Google
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Jinglingxiaoyue
Comfy Family Room
Stayed in Jul 2025
Family
12 review
10/10
Outstanding
Posted on Aug 12, 2025
The most unforgettable part of my trip to Harbin was Volga Manor, without question. It's simply breathtakingly beautiful and a place where you can truly find peace. Staying at the Birch Island Hotel was an excellent choice; it was incredibly relaxing, and the surroundings were superb. As someone who often struggles with sleep, I found it wonderfully quiet and comfortable. My only regret is how quickly time flew by – I definitely should have planned to stay for more days. I'll certainly be back!
Original textTranslated by Google
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
The room was spacious, well-equipped, and conveniently located near the breakfast restaurant. The only minor issue was finding a few small insects in the room, which is likely due to the beautiful natural surroundings. The overall area is lovely, the architecture is quite unique, and it's definitely worth taking some time to explore.
Original textTranslated by Google
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Guest User
Comfy Family Room
Stayed in Jun 2025
Family
21 review
10/10
Outstanding
Posted on Jul 30, 2025
The front desk staff were incredibly friendly and helpful, making both check-in and check-out very efficient. Room service was prompt, and all staff members were genuinely kind. The restaurant servers were very attentive, always proactively checking in on our needs. Our room was spacious, bright, and well-designed, featuring brand-new furniture. A special commendation goes to the young lady at the front desk; her service was absolutely outstanding.
Original textTranslated by Google
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
A very clean environment and an unforgettable experience. The ambient was great, with top tier service right from the entrance to the Manor up to the hotel. In addition to having a beautiful exterior and interior, the staff are friendly and welcoming. The package is worth it, compared to just a day visit, especially for a family stay.
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Farah Binti Ramli
Cozy Queen Room
Stayed in Dec 2024
Family
11 review
6.5/10
Posted on Apr 9, 2025
My visit to Harbin Volga Manor was a mix of highs and lows. The architecture is beautiful and unique. So, it really does feel like stepping into a Russian fairytale. There are some lovely photo spots, and the atmosphere is peaceful, especially when covered in snow.
However, some parts of the park and facilities felt a bit worn and could use better maintenance. The food options were limited and staff communication in English was quite limited, which made things a bit challenging at times. We had to rely a lot on Google translate. Most of the rides we don’t know how to book too due to this reason as well.
Response from Property: Dear tourist friends, thank you for your evaluation. Your satisfaction is our greatest driving force for development. We will work hard to improve and look forward to your visit again. I wish you a happy life!
Guest User
Cozy Family Room
Stayed in Dec 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Feb 25, 2025
Must visit place when you go to Harbin.. I really love the vibe here.. When we arrived classical Russian music was playing immediately put us to a serene mood. Comfortable room stay here. We booked 2 rooms 5 people. Breakfast & foods also delicious here. You can watch Russian show on the theather for RMB80 for around 45 minutes.
Response from Property: Dear tourist friends, thank you for your evaluation. Your satisfaction is our greatest driving force for development. We look forward to your visit again and wish you a happy life!
Pusas
Comfy Queen Room
Stayed in Jan 2025
Couple
4 review
9.5/10
Amazing
Posted on Feb 22, 2025
Very happy to be here
Beautiful place
Will recommend family to come here
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!
Guest User
Comfy Queen Room
Stayed in Dec 2024
Couple
9 review
10/10
Outstanding
Posted on Jan 18, 2025
Although it is a little out of the way from Harbin, it is well worth the detour as the activities on the lake are cheaper and less crowded than on the Songhua River. The staff was lovely and provided pick up and drop off within the park and to our DiDi pick up point.
Response from Property: 親愛的遊客朋友,感謝您的評價,您的滿意是我們最大的發展動力,期待您的再次光臨,祝您生活愉快!