Hampton Inn Pickwick DAM - at Shiloh Falls

Property was close to Pickwick Lake .

We had been in the motel approximately a hour and a half. Pull back the sheets on the bed and find blood on the pillow case and the sheets. When to front desk to talk to night manager. There was no housekeeper on staff at night. She brought some sheets. After she left I would a blood stain on top of toilet. I talked to manager about getting a refund. She said we couldn’t get a refund because we booked through Orbitz. Worst service and experience ever at a hotel! Never staying at another Hampton Inn.

Friendliest hotel staff I have ever encountered. Room was clean and well appointed for leisure and business activities. Breakfast was good. Very comfortable experience. My only low point was that the hotel pool is outside and is seasonal. I would welcome staying here again.

The staff was very friendly & helpful. They always greeted us with a smile & hello. This is our 2nd time staying here & will do it again in the future.

Pay for 2 rooms to get the one should have I did not receive the room I reserved! I ordered a king room study with a sofa bed. It did not. No sofa, no sofa bed, just a bed. I asked the clerk could he move me into the room i purchased, he said he wasnt a house keeper so he doesn't know what types of rooms they have. Then he said he could move me into a double queen bed room but that i would have to purchase ANOTHER ROOM! He wanted to pay for another room to be able to receive the room i already paid for! I adked him to just chanfe my key card to the room with two beds, he said couldn't. Id have to purchase another room. So i ended up have to share my bed bc i did not get the room i purchased. I needed the sofabed for my gurst to sleep on. But no! I was asked to purchase another room to have that option.

Supper nice staff Clean