Dunes Express Inn and Suites

Chose this hotel to be close to Silver Lake and activities. This hotel is actually not close to any of that but in this part of the state, 10 miles would be considered close. the hotel itself looks nice from a distance, check in and out were both fast. all staff seemed nice and friendly. our room was nothing fancy, two beds with a lot of pillows and were clean. carpet is aging. internet is not good here, we had better phone reception in our car and something is wrong with their tv reception also. the beds were comfortable. plenty of room. the pool area is very large with tables and chairs for those not swimming and we noticed a large outdoor cemented area adjacent to the pool with a couple picnic tables out there. but the doors were locked to gain access. this is the first hotel we've ever seen that didnt have an outdoor area for its guests and disappointed the area they already have isnt utilized for its guests. dogs are welcomed at this hotel . the continental breakfast is normal fare, hot and cold items, fruit , cereal, usually something to satisfy anyone. Overall its not a bad place, it is dated and probably needs some new direction and new ideas

Not only did I feel like it wasn’t clean, for that amount of money I should have clean sheets and towels every day. At the very least, they should have made the beds each day and cleaned the bathroom. I won’t return to this hotel.

Housekeeping will only empty your trash, provide more soap, and remove dirty towels. Housekeeping will NOT make your bed, replenish with clean towels, or give you toilet paper. We had 2 wrapped rolls that we did not touch on our first night. After housekeeping came the morning after - they took the 2 wrapped rolls and once we ran out of our existing roll - we were left to use kleenex tissue paper for the remainder of our stay. For charging $300 a night we expected the basics and were left disappointed. The pool & breakfast were acceptable.