Home2 Suites by Hilton Hattiesburg

I typically stay here once a week when I’m in town. Most of the issues are minimal so I never complain. Last night, I discovered my microwave didn’t work. I was going to use the hot plate to warm my food. It didn’t work. So I called the front desk and she told me to come down and use the microwave. I didn’t want to do that at 12am but hey I needed to eat. Then the refrigerator started making my noise, which I reported this morning before checking out. So the manager calls me, ask what the issues were, kept me on hold;I guess she went to check the room, she got back on and said since i had a discount there’s nothing she can do. So basically since i have a discount, my experience is null and void. I really hate that because regardless of a discount. I’m still a gold member.

Perfection except for thin walls. Nice place. One thing to note is the walls are much thinner than other Home2 locations I've stayed at. Noise was a little much at times.

My wife and I recently stayed at your property for the first time, reserving two suites for our stay from Feb 21 – Feb 23. Unfortunately, our experience was far below expectations, and we were left thoroughly disappointed by the condition of the hotel and the level of service provided. As frequent travelers, we are accustomed to staying in a variety of motels and hotels, and while we understand that issues can arise, we expect a certain standard for the price we paid for our suites. Below are the specific issues we encountered during our stay: 1. Inadequate Number of Carts: There were not enough carts available for guest use, resulting in my 66-year-old husband having to use a desk chair to transport heavy items (2 suitcases, 3 tote bags, and an ice chest) from the car to our room. This was both unsafe and inconvenient. 2. Window Shade Motor Issue: The window shade motor in our room was faulty and would not lower. This led to maintenance having to enter our room with a ladder, remove the shade cover, and manually lower the shade to a fixed position for privacy. Unfortunately, this did not allow us the option to adjust the shade during the day. The motor covering was left in the corner of the room, creating an unsightly and unfinished appearance. 3. Broken Privacy Divider Door: The spring on the privacy (divider) door was broken, causing the door to be positioned too far inside. We requested this be fixed, and maintenance

Great place to stay! Will come back again!

I loved EVERYTHING about our stay! The service was great, everyone was very nice. The room, lobby and outdoor living was clean and updated with a resort feel. The breakfast was WAY MORE than I ever expected. We'll be back and for sure we'll tell our family and friends.

This is not my first time staying in Home2Suites, but exactly this location in on my top list! I loved the personnel of the hotel, all the facilities and in general, the atmosphere is outstanding there