The Owl Hawnby Nr Helmsley, North Yorkshire

Called in for Sunday lunch and wished we hadn’t have bothered. Total cost of nearly £60 and felt we had wasted our money. Only had beef or lamb so we had one each, both were very fatty and under done. Roast potatoes were hard and the other veg was either stone cold or very hard. Wouldn’t go again. The staff are so miserable and unwelcoming but there is one lady who is so lovely chatty and helpful, thank god for her. Shame food was so dire as the pub interior is so lovely.

I know they have good reviews from food guides and evening press. But I must have been on another planet from them. I’m afraid I wasn’t impressed in fact extremely disappointed. If you want the real reviews just look at what people say on review sites. The room was nice but it was right above the kitchen so there was a lot of banging and clattering until about 10.o’clock. Just no atmosphere I’m afraid in the pub. Nice view of country side but a very limited menu. Not to everyone’s taste and extremely expensive for what you get. Really do need to extend menu in restaurant. And just do bar meals separately and have classic bar meals like pie and mash fish and chips . Then do high end meals like steak and up end dishes in restaurant only. Also the price and portions need to change. Small steak and a few chips no sides for that price sorry no. To expensive . I have reviewed and stayed in a lot of pubs hotels and top restaurants all over this country and other countries.had the best steaks with everything you need for less money even the best steak house in Dublin Buckleys which is top end. I’m afraid need a big over view on prices and portions.

Found this lovely old character Inn ideally placed for walks & booked a Superior Double Room, which generally means a bigger than standard double. Nowhere did it state that the room was a converted outbuilding over the road & not in the main Inn. The room was tiny & dark ( due to just one very small window) no character at all, one of you had to sit on the bed whilst the other was getting ready as no room to move ( see photos). I was having a pleasant conversation with the owner (the wife) expressing my dissatisfaction in a very polite manner, when her husband sprung up out of his Chair & told my very abruptly that he didn’t want me there if I was disappointed & I should pack my bags & leave, he followed it up by saying he wouldn’t be able to please me so I should leave, he was very rude & intimidating he then lectured me that just because I was disappointed with the room didn’t make me right, he said he had supplied all the basics including the double bed. In addition the room lacked finesse, there were no shelves in the en-suite or shower to put toiletries on, no spare toilet roll, the tea & coffee wasn’t topped up, the carpet was grubby, the woodwork needed painting & the leaking radiator was reported on our arrival & still leaking when we left 2 days later. No welcome information, pub not open for lunch. Breakfast had no continental option and the cooked breakfast was luke warm. We had the fillet steak in the evening, one was completely overcooked & both were tasteless ( probably due to the Chef also having to wait tables, serve at the bar as well as cook). To top it all when we checked out they added 2 bottles of wine to our bill (£51)that we hadn’t had.