Langstone Quays Resort, Portsmouth

The room was really nice but the bathroom wasn’t too great, the shower/bath was really small and compacted. Great view from the dining room.

The location of the Langstone is very good as were all of the staff and the breakfast, the only let down was the lack of cleanliness of our room. Coffee mugs and glasses in the room were dirty, the horizontal surfaces dusty, the high and low corners of the room cobwebbed. The mirrors and windows unclean . The bathroom fittings etc were very tired and the bath bottom uninviting. The  view of a fig tree was OK but the area around it unkempt. The beds, twin, though we had anticipated a double we’re clean and comfortable. The light above the mirror was not working. We did ask for the room to be serviced after our first night, unfortunately only the beds were remade and the waste bin emptied. No cleaning attempted nor towels changed. I do feel that there may be a lack of pride in the job from some of the staff but the cobwebs and dust were long standing. Would we stay again , possibly, as on checking out we made the above comments and received apologies and a note for an upgrade for any next visit.  We had spent the previous night in a Premier Inn in Salisbury and the cleanliness there was was very good.

The hotel is in a lovely location with great views of Chichester and Langstone harbours. The restaurant and reception area is 4 *, but the accommodation is only 3 * The breakfast was excellent. Overall good value.

Great view from dining area, staffs upper he6

Poor housekeeping.  Cobwebs on skirting boards and under bedside cabinets.  Debris under the beds.  Stuff left in draws from previous guests.  Corridors not hovered.

Bed was uncomfortable. Pillows were lumpy. Holes in the carpet near reception. Window wouldn’t open. Staff were friendly and helpful.