مستخدم نزيل
19 مايو 2025
Excellent location with just a few minutes walk from light rails and Chinatown. However, this hotel's service would need a bit more improvement.
The cleanliness was okay but the room was quite dusty when we got in. We didn't receive the housekeeping during the 2nd day because they said we had the DND sign on during 0900-1500. However, that was quite a news for us as we got out at around 1200 for lunch and had the housekeeping sign on then came back at around 1400 to get some stuff and we found that no housekeeper came to the room. The sign itself was a poor design as well as it would get flipped over to the other side if someone passes by fast along the corridor.
Anyways, by the time we got back to the hotel in the evening, they said they can't do anything because the housekeepers are off already.
One more thing to be aware of is that there's a restaurant/bar downstairs. It gets quite noisy at night (around 11pm-2am) and you could actually feel the vibrations from downstairs. If you complain about it, then they would sent down the security to ask them to keep their volume down.
Alas, there was a fire that broke out in the restaurant connected to the hotel so we had to leave the hotel at 3am for safety measures.
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