Sanbonani Hotel

Don’t be fooled by the lovely photos on the website when you are looking at this place. Unfortunately I made the booking based on that. The one star is only because the grounds and gardens are well taken care of. We stayed in the self catering units (49 B) - River view. Of course many years ago you might have been able to see the River but not anymore. The reception staff is the rudest I have ever encountered! The pool was full of algae, bedding and towels definately not washed (disgusting brown marks on towels), lumpy terrible duvet, toaster that kept tripping the electricity, patio railings were painted with a very strong smelling tar - which prevented us sitting outside on patio, in very humid, hot conditions - air conditioning remotes not working, dripping air conditioner that dripped on my iPad laying on bedside table, and then worst of all - 12 hours from 24 - ABSOLUTELY NO ELECTRICITY!!! Not even Wi-Fi signal. As international travelers we absolutely rely on Wi-Fi. Candles are provided - but not even a candle holder. We booked and paid for a 7 night stay - but left after 3 nights (wanted to leave after the first night but was having difficulty in obtaining other suitable accommodation. So - to conclude: if you want a stressful, terrible holiday - this place is for you!

The pool needed cleaned

Frontline reception staff had no authority to take any decisions. Room had bathing water that was running hot and then cold. We requested the staff to correct it but nothing was done about it. Food was of a sub optimal standard with very limited options. We were overcharged for the service we got. I would not recommend Sanbonani to international tourists, specifically from a “value for money” perspective.

Excellent Stay My stay was excellent overall. The only area where I think it needs a bit of focus is the restaurant/food! That really fell below my expectations.

The Hotel is a true hidden gem in Hazyview. Easy access from the main road. The pools are very clean,the buffet hits the spot,spacious bedrooms, excellent room service, refreshing views of Sabie river from the patio. Air conditoners keep the rooms very cool during the hot evenings. The Braai area is big enough to barbecue for a whole family. The kitchen has all the things you need to feel at home.

This was the first time we stayed at the timeshare we own. WE were impressed with the whole stp. The chalet we stayed in was perfect with plenty of space. The verandah looks over the river.The facilities available are numerous including several large swimming pools,squash court,tennis quarters, spar, dining families etc. Will definitely come back next year,