هوليداي إن إكسبرس آند سويتس هيرن باي آيتش جي

Do You Have to Pay to Stay if you don’t have WATER There are certain expectations that must be met in order to receive payment for occupancy, PRIMARY among them is RUNNING WATER! Over a three night stay, we had running water for half a day each day. No offer of acknowledgmentrefund or compensation for our hardship. I will demand my money back as I am an IHG member but this stay was TOTALLY unacceptable and against occupancy laws I believe!

We stayed for a baseball tournament. Hotel staff was great. Rooms were clean.

The building is very well kept. Enjoyed my stay.

The worst free breakfast hotel Well they told us breakfast was from 7-10am. My kids went down there from at 9 because they don't like the crowd. The food was almost gone and they refused to put anymore out. The lady today my kids breakfast was almost over with... even though it's an hour left. Stop being lazy and do your job.

The staff was friendly and took care of my needs as needed. If I did have one complaint it was being booked into a handicap room that was clearly made to accommodate people with disabilities and possibly in wheelchairs. The shower was a bit strange for me and I would only request to stay in a regular room next time.

Loud Trains in the morning, but that is my only complaint. Whoever was in charge of designing the customer experience deserves a raise. The room was beautifully designed, it looks no different than a major hotel chain. Check in staff were friendly. The room met expectations, soft bed, clean bathroom. Breakfast in the morning was as you expect from any hotel chain. I had to wake up early anyways, so the trains did not disturb me, but it is worth noting for anyone that might want to stay here. Room quality: 4/5 - Nothing amazing, but clean. Facilities: 3/5 - No onsite dining, but a restaurant nearby. Has a gym and quality Wi-Fi. Bathroom standards: 5/5 - Clean! Service: 5/5 - efficient check-in/out. Safety and security: 5/5 - My car was not broken into. Location: 3/5 - Along a highway, trains nearby. But I am assuming most are here for a quick night, not a vacation.