Four Points by Sheraton Hefei, Baohe

Four Points by Sheraton Hefei, Baohe Reviews

Four Points by Sheraton Hefei, Baohe

No. 23 Beijing Road, Baohe District, Hefei, Anhui, ChinaView Hotel Details
Four Points by Sheraton Hefei, Baohe
Four Points by Sheraton Hefei, BaoheFour Points by Sheraton Hefei, BaoheFour Points by Sheraton Hefei, Baohe
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Guest Reviews of Four Points by Sheraton Hefei, Baohe

9.3/10
Very Good
735 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(735)
Positive reviews(709)
Reviews with photos/video(61)
Awesome rooms(116)
Delicious breakfast(94)
Classy environment(49)
Friendly front desk staff(48)
Large rooms(25)
Quiet & comfortable(24)
Easy to get around(23)
Stayed multiple times(8)
Negative reviews(26)
Guest User
Tranditional Room
Stayed in Jan 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Feb 13, 2025
All the hotel staff are very nice, Special thanks to Miss Phoebe, Next time I go to Hefei, I will choose Sheraton
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel. The hotel is only a 15-minute drive from Hefei South Station, with convenient transportation. The popular attraction "Hefei Luogang Central Park" is only 3 kilometers away from the hotel and can be reached on foot or by bike. There are many natural landscapes and free amusement facilities in the park. The new business district "Hefei Baohe MixC" is only 4 kilometers away from the hotel, with one-stop shopping, entertainment and food services, and hotel members can enjoy discounts. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life-Love you Bao Xiaofu
NGUYEN DINH HUAN
Traditional 2-bed Room
Stayed in Feb 2024
Other
3 review
10.0/10
Outstanding
Posted on Apr 15, 2024
Very good
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
happiguy
Tranditional Room
Stayed in Jan 2024
Business travelers
33 review
8.5/10
Very Good
Posted on Mar 6, 2024
Nice place with backward technology. Restaurant on level 2 has no way to access easily. Had to brave the cold to go out of the hotel to get my takeaway from a box that uses WeChat.
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. For food safety issues, guests will need to pick up their own takeaway from ******* Takeaway Cabinet at the entrance of the hotel. We are sincerely looking forward to your next visit.
Max120570
Tranditional Room
Stayed in Nov 2023
Business travelers
67 review
8.5/10
Very Good
Posted on Dec 16, 2023
The location of the hotel is very convenient for those who have meetings next to South Railway station. The room was clean, breakfasts and dinners are very tasty and worth your money. The only disappointment was the staff at the registration desk who couldn’t give me the exact information which I asked, because the level of English speaking was very low. As a fact I spent more money then I planned, because I got the wrong information at the reception desk on the price of services which provides this hotel.
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. We are really sorry that our staff at the reception desk didn't bring you satisfactory service. We'll have more trainings on language in the future and we sincerely look forward to your next visit.
Guest User
Tranditional Room
Stayed in May 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jun 26, 2024
Great service
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. We are sincerely looking forward to your next visit!
Peter
Traditional 2-bed Room
Stayed in Aug 2023
Business travelers
1 review
6.0/10
Posted on Sep 10, 2023
Poor service on all aspects
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. We are really sorry that we haven’t provide you with a comfortable stay. We sincerely look forward to your next visit and will continue to bring you a comfortable experience.
Guest User
Tranditional Room
Stayed in Apr 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on May 16, 2025
The room is large and quiet. The breakfast is rich in variety and the service is very thoughtful. It is very close to Hefei South High-speed Railway Station.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻合肥包河福朋喜來登酒店並抽出寶貴的時間和我們分享您的入住體驗。感謝您對酒店的認可,酒店距離合肥南站僅15分鐘車程,交通便利四通八達;熱門景點“合肥駱崗中央公園”距離酒店僅3公里,步行騎行可達,園內有多處自然景觀、免費遊樂設施等。新晉商圈“合肥包河萬象滙”距離酒店僅4公里,購物遊玩美食一站式服務,酒店會員可享優惠。包小福會繼續努力,期待下次光臨為您帶來舒適的入住體驗,祝您生活愉快——愛您的包小福
Anonymous User
Tranditional Room
Stayed in Nov 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Jan 1, 2025
On the last day of 2024, I checked into the Four Points by Sheraton Hefei Baohe. The hotel should have been open for a while, but the maintenance and hygiene are very good. The lobby has a festive atmosphere. The most important thing is that the service at the front desk is really considerate. It's a pity that I didn't see the name clearly. The smile was very good. In short, I was very satisfied with this stay! 2024 ended perfectly here!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your experience with us. Thank you for your recognition of the hotel. The hotel is only a 15-minute drive from Hefei South Railway Station, with convenient transportation. The popular attraction "Hefei Luogang Central Park" is only 3 kilometers away from the hotel and can be reached on foot or by bicycle. There are many natural landscapes and free amusement facilities in the park. The new business district "Hefei Baohe MixC" is only 4 kilometers away from the hotel, providing one-stop services for shopping, entertainment and food, and hotel members can enjoy discounts. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Anonymous User
Traditional 2-bed Room
Stayed in Nov 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Dec 27, 2024
Then I will send it. Edgar was very enthusiastic when he checked me in. Jessia introduced me to the business hours of the hotel facilities. The hotel staff were very enthusiastic. Coco, the switchboard, was also very enthusiastic to help me solve the problem. Thank you for your reception. I will stay here again next time when I have time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your experience with us. Thank you for your recognition of the hotel. The hotel is only a 15-minute drive from Hefei South Railway Station, with convenient transportation. The popular attraction "Hefei Luogang Central Park" is only 3 kilometers away from the hotel and can be reached on foot or by bicycle. There are many natural landscapes and free amusement facilities in the park. The new business district "Hefei Baohe MixC" is only 4 kilometers away from the hotel, providing one-stop services for shopping, entertainment and food, and hotel members can enjoy discounts. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 20, 2025
The room environment and facilities are still clean. I stayed there in 2019. It is well maintained. The service is standard and friendly. I have a suggestion. There are two identical room cards. I used one to open the door, but it didn't open. Later I was told that one was a power card and the other was a room card. They look the same. I didn't tell the guests in advance. How would they know? I suggest some improvement.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻合肥包河福朋喜來登酒店並抽出寶貴的時間和我們分享您的入住體驗。感謝您對酒店的認可和建議,酒店距離合肥南站僅15分鐘車程,交通便利四通八達;熱門景點“合肥駱崗中央公園”距離酒店僅3公里,步行騎行可達,園內有多處自然景觀、免費遊樂設施等。新晉商圈“合肥包河萬象滙”距離酒店僅4公里,購物遊玩美食一站式服務,酒店會員可享優惠。包小福會繼續努力,期待下次光臨為您帶來舒適的入住體驗,祝您生活愉快——愛您的包小福
Guest User
Tranditional Room
Stayed in Oct 2024
Business travelers
3 review
8.5/10
Very Good
Posted on Nov 20, 2024
The service was very good. Ms. Liu at the front desk was also very enthusiastic. She upgraded my room for free because there was no room to book. If there is a need, it will be met in time. The customer's stay experience will be understood later. Overall, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your experience with us. Thank you for your recognition of the hotel. The hotel is only a 15-minute drive from Hefei South Railway Station, with convenient transportation. The popular attraction "Hefei Luogang Central Park" is only 3 kilometers away from the hotel and can be reached on foot or by bicycle. There are many natural landscapes and free amusement facilities in the park. The new business district "Hefei Baohe MixC" is only 4 kilometers away from the hotel, providing one-stop services for shopping, entertainment and food, and hotel members can enjoy discounts. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Anonymous User
Traditional 2-bed Room
Stayed in Oct 2024
Other
178 review
10.0/10
Outstanding
Posted on Nov 15, 2024
The hotel lobby is grand, Max at the front desk is warm and helpful, the room facilities are advanced, and breakfast has Hefei specialty snacks. Overall, the price/performance ratio is good and I will patronize it again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your experience with us. About 70% of Bao Xiaofu's breakfast is Chinese food, including many authentic local Anhui delicacies, which are very popular with guests. A day's plan begins in the morning, and we hope that every guest will feel at home. The hotel is only a 15-minute drive from Hefei South High-speed Railway Station, making travel very convenient. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Tranditional Room
Stayed in Oct 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Nov 20, 2024
1The room is clean and hygienic 2The hotel has good supporting facilities 3The breakfast is rich 4It is close to the subway entrance 5It is very close to Luogang Park 6But there are few places to eat around and few people at night
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your experience with us. Thank you for your recognition of the hotel. The hotel is only a 15-minute drive from Hefei South Railway Station, with convenient transportation. The popular attraction "Hefei Luogang Central Park" is only 3 kilometers away from the hotel and can be reached on foot or by bicycle. There are many natural landscapes and free amusement facilities in the park. The new business district "Hefei Baohe MixC" is only 4 kilometers away from the hotel, providing one-stop services for shopping, entertainment and food, and hotel members can enjoy discounts. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Traditional 2-bed Room
Stayed in Apr 2025
Family
7 review
10.0/10
Outstanding
Posted on May 12, 2025
Because we checked in late, the front desk lady had a very good service attitude and delayed check-out. The room was very clean, sanitary and large. I will come again next time. Full marks
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻合肥包河福朋喜來登酒店並抽出寶貴的時間和我們分享您的入住體驗。感謝您對酒店的認可,酒店距離合肥南站僅15分鐘車程,交通便利四通八達;熱門景點“合肥駱崗中央公園”距離酒店僅3公里,步行騎行可達,園內有多處自然景觀、免費遊樂設施等。新晉商圈“合肥包河萬象滙”距離酒店僅4公里,購物遊玩美食一站式服務,酒店會員可享優惠。包小福會繼續努力,期待下次光臨為您帶來舒適的入住體驗,祝您生活愉快——愛您的包小福
Benpaodemayi-
Traditional 2-bed Room
Stayed in Apr 2025
Family
7 review
4.0/10
Posted on May 4, 2025
The hotel service is average, the security guard at the door is like an old man, with a very bad attitude, poor 👎 The room is close to the road and a bit noisy! In addition, the sound insulation of the room is very poor, and you can clearly hear the chat next door!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻合肥包河福朋喜來登酒店並抽出寶貴的時間和我們分享您的入住體驗。十分抱歉未能給您帶來滿意的入住體驗,酒店會加強員工培訓,避免出現類似問題。酒店距離合肥高鐵南站僅15分鐘車程,出行十分便捷。包小福會繼續努力,期待下次光臨為您帶來舒適的入住體驗,祝您生活愉快——愛您的包小福