I only rated the “staff/service” question with 3 stars because I never encountered any staff — I never saw anyone, actually. One checks in at a simple kiosk inside the door where an electronic key card is issued, and although there is a reception desk I never needed to speak to anyone. This seemed impersonal and strange, but honestly, it meant easy in/easy out, and otherwise the hotel was just fine. Clean, comfortable, easy to get to from the train station while dragging a carryon bag, and a short walk to the old town. Good shower, simple amenities, but all-in-all a very good value.
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