سكانديك ميلاتي

Nice hotel and great breakfast BUT I was staying there as my mum was in hospital with an undetermined leave date, so had to book again when she was not allowed to leave. Even though I booked again the same day I checked out, they would not let me into the room until 1pm (unless I paid an early fee) despite the person behind the desk knowing my situation. So for me poor customer experience and not an understanding company considering how many customers must be there for same reason.

體驗挺好，很滿意

I spent there 4 nights last week and I must say the level/ quality has strongly decreased since my last visit. At 15:10pm as a Scandic loyalty member I would have been able to check-on only if I paid another 20 euros! Certainly 50 min for 20 euros is not a good deal and it just shows that Scandic hotel chain moved to a low fare airline type of accommodation provider. You need to separate pay for breakfast, for check-in before 16pm, etc. Moreover, the breakfast quality also dropped (I assume it is part of this new cost saving program introduced few months ago). I needed to ask the reception to get my towels changed and at 22pmin the night one hotel employee was knocking the door and waking me up whether I have order coffee in my room (of course not, usually at that time I try to sleep).