Days Inn & Suites by Wyndham Hickory

Friendly staff. Clean rooms. Kid-friendly. Great value. We had a slow drain and came to fix right away. Good location. 😊

Housekeeping should always be maintained, the person in front of you at the front desk should always take your highest priority. The manager needs to ask questions about phone calls at the front desk instead of assuming the the hotel guest made the call.

Could have been cleaner, breakfast was coffee and packaged muffin. Its not what I expected and hoped for a little better.

Booked day-of and got a fair rate. The room layout was actually better than I expected and provided well for our family of five. Floors in our first floor room were tile. Staff was friendly and helpful. Breakfast was pretty good and included sausage biscuits. Undesirable things were: we had no toilet paper in our room when we arrived. There were a handful of bright green, slimy-looking stains on the ceiling in our room. The hairdryer in the bathroom had a clear line visible, showing that it had not been wiped down in some time. Lots of hairspray residue on the exposed areas, but nice and clean on the rest. Wall hangings had considerable accumulations of dust, particularly on the tops. The barndoor on the bathroom was a bit difficult to deal with and was in need of some simple maintenance. None of these are huge, on their own, but it didn’t give me much assurance that things are being cleaned all that well.

I am a Platinum military member with Wyndham. I booked my child's rooms from college to home, using the massive amount of points I've Earned staying at Wyndham hotels in the past year due to my 9 year old's complex medical care. I did not expect to be treated poorly by the staff at both the hotel and Wyndham customer service tonight. I clearly booked a room at this hotel via the Wyndham app, putting my child's name in the guest name area of the booking and have proof of it. My kid is driving across country to get home from college for the summer. My kid has chronic health issues and was exhausted when arriving to this hotel. The desk clerk was rude to her and refused to allow her to check in. I called both Wyndham and the hotel directly and was told by the customer service rep who was obviously in a call center in another country and the desk clerk that they could do nothing and that I could not even book and pay for a room on the phone! The man at the hotel was so condescending that I ended up hanging up on him after he refused to stop talking long enough for me to say anything. I will be contacting Wyndham again tomorrow. Luckily, the next hotel on the trip has confirmed that the reservation will not be a problem. This just proves that the guy at this particular hotel was being difficult for no reason whatsoever. I booked a room for my kid across the street at the Comfort Inn.

Room was a non smoking room but it smelled badly of stale cigarette smoke. Had a sliding door on the bathroom that was so heavy I needed help closing it. The bath tub was terrible. Looked like it had old dried soap/bubbles in it but I think it was the finish coming off the tub. Looked nasty