Home2 Suites by Hilton Denver/Highlands Ranch

Well, I can’t really can’t leave a review. Because I got really ill after I had dinner and we were to far from the hotel and I just needed to lay down. And I unfortunately I couldn’t cancel or re book, :( not happy

I’ll share what I feel is good about this location and will follow up with what I feel is bad. I travel for work and take 13 week+ contracts. I’ve been at this location now for 8 weeks. First the rooms are spacious and give nice holding areas for food and clothes for long stays. What you would expect with Home2suites. The free internet is slow but serviceable. The room service individuals have all been nice. Front desk have been courteous and say welcome back every time you return, It’s a nice touch. The drinks and food section is well stocked. The location is impeccable. Access to restaurants and freeway could not be any better. Now for the bad, read this. It may sway your decision to stay here. Let’s talk about the amenities. The pool, it’s freezing. Don’t expect to swim unless you like very cold water. They have grills outside but no utensils to clean or grab your food, Bring your own. The room I’m staying in bathroom light went out. Asked the front desk to put a work order in to replace the bulbs 3 times. As of writing this, no bulbs have been replaced. It’s been 6 weeks since the light went out. The showers are cold, Luke warm at best. You will not enjoy your shower here. The fans in the bathrooms are dirty and gross, never cleaned. The AC unit is bent and rattles and makes tons of noise while it’s running. The paid for Internet that cost nearly $5.00 a day is a ripoff, speeds of 34 MPs download and 34 upload. They cap your devices to 3. When you try to add a 4th they try to make you pay another 5.00 a day for the premium. The TV’s are small for the rooms and outdated roughly 36”. They are not smart TV’s. Don’t expect to watch Netflix/ streaming services on the TV. Let’s end with the most important. The breakfast in the morning is disgusting. The sandwich they say they offer is gross. The waffle and cereal are usually your best bet. The oatmeal is runny or dry, never right. The milk has been spoiled multiple times, gross! The counters are ALWAYS messy and disgusting, Never cleaned. The tables are not serviced enough and are terrible to eat on. Usually cleaned at the end of the breakfast time of 9 Am.

This was a friend's block of rooms for out of town friends and family for her wedding anniversary celebration. Room was fine with comfortable bed, usable kitchenette space (but weird that fridge opened on the wrong side...since that is an easy fix), ok bathroom (shower only). Maid service was announced at check in as "every other day" (meaning once for a four night stay). Breakfast was bad. Not stocked properly (where are the plates?) at 7:20 a.m. Precooked eggs and potatoes that I avoided. Make your waffle irons without oil so they stuck. The worst part was the noise from the room next door blaring their tv at 2:00 a.m. I think they didn't mirror rooms when they built this place so the neighbor's t.v. backed against my bed headboard. Work out space was fine. Pool is not big enough for any kind of laps. Staff was friendly but appeared overworked.