Crystal Sands Hikkaduwa

We booked a two-night stay at this absolutely stunning hotel. After having checked-in to our suites, and enjoyed a beautiful time with kids at the infinity pool, getting ready for dinner- sadly, one of my children became quite unwell requiring urgent medical attention. We therefore decided to get back to our base in Colombo (where we had friends) on the same night. So we only got to enjoy the facilities, and the hotel for a few hours. The staff were incredibly understanding, and gave us a refund for one night despite not being obliged to. I also left some of my things in the suite given we were in a rush, and they not only recovered the items but also communicated with me via WhatsApp until such time I received my things. Special mention to: Ms. Deepani, Kaveen, and Yasiru. Luxury hotel, amazing staff, top-class suites with plunge pools, and overall a very lovely, and cosy setting! Stunning views from the suites, and the infinity pool! We will definitely be visiting this hotel again to take advantage of everything it has to offer if we were to ever go back to Sri Lanka. Notes: The hotel is not a large resort, so you will not find the front reception to be as grand as some of the more bigger names, but be rest assured that your experience fully starts at the room, and all the other facilities the hotel has to offer. P.S. The cold towels, and cinnamon drink offered at the reception was lovely, and refreshing.

We had an amazing stay at Crystal Sands! Special thanks to Shammi and Prabath from housekeeping for keeping everything spotless At the front office, the manager and her team were exceptional,professional, welcoming, and always ready to assist with any request I would highly recommend Crystal Sands to anyone visiting Sri Lanka. We are already looking forward to returning

Hasranga nimnejith and shalika was friendly while helping in room cleaning. Location is very good. Private pool and infinity pool at 10th floor, with good view.

We had a truly unforgettable experience at Crystal Sands while celebrating my wife’s birthday. We initially stayed in the Sands Suite, which was beautiful, and later upgraded to the Presidential Suite — an absolutely stunning choice that made our stay even more special. The hospitality and service throughout our visit were exceptional. I want to extend a special thank you to the wonderful staff who made our stay so comfortable and memorable: Dilki, Yasiru, Arush, Mr. Lakmal Jayasena, and especially Mr. Shammi, whose support and attention to detail stood out. Highly recommend Crystal Sands for anyone looking for a luxurious and warm getaway. We’ll definitely be back!

Absolutely amazing experience, the suite is stunning and the staff are so friendly and helpful, especially Hasaranga, Pramod (housekeeping staff) and Chamoth (in the bar). The staff made it such a pleasurable experience and provided us with anything and everything we needed. If I am to come back to Sri Lanka I will definitely be booking here again!! 🥰🥰

One of the greatest experiences I've ever had. From the point of reservation till the last moment at Crystal Sands, it was admirable positive energy throughout. We were warmly welcomed by the team at the front, everything was exceptionally well organized, we had nothing more than happy moments to cherish for a lifetime. Rooms are scintillatingly clean, plunge pool is excellent, food was super delicious, nothing to complain at all. Super happy with everything they offered and I would recommend Crystal Sands to almost everyone. I am so certain that Crystal Sands would be a place that I would visit once in a while to get that feeling of freedom, positive energy, as well as the great food.