هيلتون بيتشفرونت ريزورت آند سبا هيلتون هيد أيلاند

Tristen was amazing and put together a beautiful event!!! My family and I loved the event and can’t wait for next year!!!!!!!

I had such a relaxing and wonderful getaway. The hotel is beautiful, very clean and the staff very kind. Justin, the manager at the poolside cafe, was exceptional in every way. He was very observant and anticipated my needs. He made an extra effort to make sure I was taken care of as well as the other patrons. It was an unexpected pleasure. I will return soon.

I have titled this what it is and what it isn’t because to do so will help you enjoy yourself a whole lot more than what I read in some of the prior reviews. Yes, its a 50 year old property but I truly believe they have done a remarkable job of making it modern, inviting, CLEAN, and full of great amenities. You’ll notice some of the things that look dated architecturally but that is meaningless compared to the service, hospitality, and great experience we had. First, let me say we stayed in an oceanfront king room (it was our anniversary) with an amazing view of sunrise. We brought our own coffee maker from home and got up every morning to watch this amazing event complete with dolphins jumping through the waves. Second, the beds are comfy, the bathrooms spacious, and you are greeted in your room with a fruit and cheese plate, snacks, and goodies (not sure if thats done for everyone or just Hilton Honors members like us, but either way its an incredible touch of class). Third, the amenities like deck space, shade, beach access are second to none. We were there Wednesday through Sunday and it did get more crowded on Saturday, but nothing bad. I would imagine during the height of summer vacation season it could get a little peoply. We were there after Labor Day so it was an older crowd and few children. The restaurants are good. They are not 5 stars, so the sooner you go in understanding that the more you will enjoy them. Our service was good (albeit sometimes slow as it is understaffed) and friendly with excellent recommendations (we liked the eggplant appetizer at Blue). When I say the restaurants were good, I mean we enjoyed every meal we had there, but its not fine dining. There are excellent diverse choices that are well prepared, plated, and served. For the bourbon lovers, Blue has the entire line of Buffalo Trace bourbons and excellent per pour rates. I was blown away (Stagg, Blantons, Weller 12, EH Taylor Small Batch, Weller green, red, and white label). For dessert on our last night there my wife got the lava cake with vanilla bean ice cream and I paired it with Weller 12. It was heavenly! HHI has plenty of great restaurants and shopping off property but you could easily stay on property your entire stay just fine (paying for your meals of course). The walk up bar on the pool deck is great. They will make you anything the way you want. My wife likes rum runners with a spiced rum floater on top. They made this for her PERFECTLY every time! My only complaint is that there is nowhere close to enough handicap parking near the entrance and they don’t have a reasonable accommodation. My wife is mobility challenged and when there was no handicap spots left near the front entrance we were told we would have to park in the lower lot and the bellman would come get our bags. They just seemed unaware that this isn’t a forward thinking acceptable solution for someone who can’t walk back up the hill. Fortunately, a space did open up and I grabbed it

The hotel buildings are dated and we experienced some serious maintenance and cleanliness issues. The most serious issues were communicated to the front desk and we were assured they would address them. We are still for the response and required action. The air conditioner would not adequately cool the room despite being set at 60 degrees. What was most concerning was what appeared to be black mold emanating from the HVAC vent. The room (913) smelled extremely musty so we were forced to constantly spray air freshener. Up until very recently, we were Hilton "Diamond" members and we still have a "Gold" status. Despite our internal complaints, we were told we could not be moved to another room because the hotel was full due to a conference (week of 8/18). I can count on two fingers the times I felt it necessary to post on a public forum, but this experience deserves to be shared with others. This "resort property" is seriously undermaintained and ridiculously overpriced.

The Miso Glazed Sea Bass at the blue restaurant was amazing. It had a nice crunchy topping and was perfectly cooked. We also ordered the Short Rib that came with the Brussel sprouts… Jose the chef knew exactly what he was doing! The passion fruit margarita was a perfect addition! Our waiter David was fantastic and made our entire experience 10/10.

Micheal took great care of us at the pool bar and we had a great experience with him. The view was exceptional and service was excellent.