Omni Hilton Head Oceanfront Resort

Resorts are always great

Very, very tired and aged grounds and common spaces but quite nicely renovated guest rooms. The main restaurant (HH Prime) has severe issues with the AC leaking and dripping water on tables (ceiling has stains and looks like it’s about to fall in). We sat at three different tables and could not escape the leaks. Staff was friendly and good mediocre. The market/cafe was underwhelming in terms of offering and comfort of space. The best food available on the property is the smash burger. The XO bar is freezing cold. Staff is aware but apparently management doesn’t do anything to resolve. We met friends to hang out there but ultimately had to leave because it was so cold. The bikes we rented on site were broken and chain came loose while riding on one. They were the worst bikes we’ve ever rented on the island. Overall the rooms were quite nice but everything else about this property is disappointing and the overall value for the cost is not there. I would advise staying elsewhere. If they overhauled the common areas as well as the room interiors and if they resolved the restaurant maintenance issues I could change my position.

Outstanding resort and fantastic staff! Very clean! Breakfast buffet was unbelievable! Made to order omelets, eggs, pancakes and waffles were excellent! The fresh fruit was always ripe and very flavorful. A special thank you to Chili for her high energy and daily breakfast welcoming! The rooms were beautiful, large and the beds were very comfortable. Pools are beautiful! Servers are friendly and very accommodating. I give this resort 5 stars!! We will be back!

Visited for our 28th wedding anniversary. Amazing experience, immaculate and spacious room, outstanding service and staff, beautiful facilities. Special thanks to Clint and Gary for going above and beyond to make our visit enjoyable.

This trip exceeded my expectations. The rooms were clean and updated, and the kitchenette was a huge plus ,especially with kids. The pools were clean and big so we never felt like it was crowded. The clean pool/beach towels were so convenient and we loved not having to worry about lugging our towels around. The staff were all so friendly. Access to the beach was great because it wasn't a far walk. We will definitely be back.

My family and I have been to this resort once before and it was very pleasant. Excited for us to go back but unfortunately had issues with our room. On our 2nd night the HVAC system went down and had to move my family of 5 including a 2 year old 5 year old and 9 year old at 11pm. Then repack all of our items and unpack them again the following day sacrificing all of our morning to this unfortunate endeavor. Only to be told we were getting 2 nights of resort fees waived which equaled $80. In my opinion the inconvenience outstayed the value of the reimbursement.