Felix Hotel

Felix Hotel Reviews

Felix Hotel

219 Pham Ngu Lao, District 1, Ho Chi Minh City, VietnamView Hotel Details
Felix Hotel
Felix HotelFelix HotelFelix Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Felix Hotel

8.0/10
Very Good
178 review
Verified reviews
Location8.6
Amenities7.5
Service8.1
Cleanliness7.6
Filter by:
Sort by:
All reviews(178)
Positive reviews(155)
Reviews with photos/video(45)
Friendly staff(45)
Awesome stay(30)
Awesome rooms(24)
Quiet & comfortable(21)
Great value for money(16)
Located downtown(15)
Easy to get around(8)
Convenient for shopping(7)
Negative reviews(23)
Vistamika
Economy Double Room
Stayed in May 2025
Solo traveler
15 review
9.5/10
Amazing
Posted on Jun 25, 2025
The hotel room is clean, tidy, and completed with standard amenities. I had a little issue with the door, but the staff helped me. Staff are friendly and helpful.
Guest User
Superior Room with City View
Stayed in Apr 2025
Family
2 review
4.5/10
Posted on May 26, 2025
Extremely Disappointing Stay – Would Not Recommend We booked Felix Hotel for a 3-night stay in Ho Chi Minh City, and it was a disappointment from the start. The room looked nothing like the photos shown on Trip.com. Everything felt old, worn-out, and unclean. The double bed was actually two single beds pushed together, making it very uncomfortable. The air-conditioning was weak, the towels were off-white, and water took several seconds to start flowing—hot water took a few minutes to come and either shut off or turned scalding without warning. One of the worst parts was the shower gel and shampoo, which smelled rotten, likely due to uncleaned bottles mixed with old water and product. We even found a used, dirty tissue inside the drawer of the nightstand, which seemed like it had been there for days. Absolutely disgusting and unacceptable. Our room was at the top floor beside the stairway to the attic. Every morning, around 7–8 AM, we were woken up by loud talking, either from staff or guests—no chance to sleep in. The hallways were dirty, with used linens and towels piled up near the elevator, making the whole place feel unhygienic. Even the toothpaste provided was watery, not paste. We considered changing hotels immediately, but we had already paid for three nights. We left as soon as we could after that. We will never return and do not recommend this hotel to anyone. It was a terrible experience and not worth the money or the discomfort.
6/8
Response from Property: Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay at Felix Hotel did not meet your expectations and that you experienced multiple issues during your visit.We are very concerned to hear about the cleanliness and maintenance problems you described, including the condition of the room, linens, air-conditioning, and bathroom amenities. This is certainly not the standard we strive to maintain, and we deeply regret the discomfort and inconvenience caused.Regarding the noise disturbances and housekeeping concerns, we understand how frustrating this must have been, and we are actively reviewing our operations to address these issues immediately.Your comments are invaluable to us, and we are committed to making the necessary improvements to prevent similar experiences for future guests.We truly regret that your experience was so disappointing and hope you might reconsider us in the future to show you the improvements we are making.
ViktoriaCh
Triple Non Smoking
Stayed in Apr 2025
Traveling with friends
5 review
9.0/10
Great
Posted on Jul 1, 2025
Best thing about this hotel is its location in the center of city. The hotel is pretty old but clean. The bad thing is that there were no duvet covers.
Guest User
Economy Double Room
Stayed in Mar 2025
Traveling with friends
17 review
10/10
Outstanding
Posted on May 12, 2025
Everything you could want in a hotel plus more! It was a little bit noisy but besides that it was totally fine
Response from Property: Thank you for your wonderful review! We’re delighted to hear that you found everything you wanted in a hotel and more. We apologize for any noise during your stay and appreciate your understanding.We hope to welcome you back soon for an even better experience!
Guest User
Superior Room with City View
Stayed in Mar 2025
Traveling with friends
10 review
9.5/10
Amazing
Posted on Apr 30, 2025
The room was big and overall decent however the best part was the staff for sure! Tracy was extremely helpful and kind helping with not only the hotel questions but as a mini guide to the city!
Response from Property: Thank you so much for your lovely review! We're glad you enjoyed the spacious room and overall stay, but we're especially happy to hear that Tracy made such a great impression. She’ll be thrilled to know her kindness and local tips made your visit even more enjoyable. We hope to welcome you back again soon
Guest User
Standard Room
Stayed in Mar 2025
Traveling with friends
4 review
7.0/10
Posted on Apr 19, 2025
We stayed for 5 nights. The staff were helpful and nice, however the room was a bit tiered. The air con isn’t great so it would get hot at times. But overall a fair price for what you get. It’s very close to walking street and other tourist attractions.
Response from Property: Thank you for staying with us and for sharing your honest review. We’re glad to hear that you found our staff helpful and appreciated the location near Walking Street and other attractions. We’re sorry the air conditioning wasn’t as comfortable as it should have been and that the room felt a bit worn—we truly value your feedback and will work on improvements. Thank you again, and we hope to welcome you back with an even better experience!
ANTL97
Economy Double Room
Stayed in Feb 2025
Couple
8 review
7.0/10
Posted on Jun 10, 2025
Location is good. Alot of eateries nearby and quite easy to find the hotel. Room is clean and worth the price. Will definitely stay here again in the future.
Guest User
Superior Room with City View
Stayed in Feb 2025
Couple
7 review
6.0/10
Posted on Apr 3, 2025
Staffs not very helpful and the place is not very clean. We won’t be back again. Location is okay .
Response from Property: Thank you for your feedback. We're very sorry to hear that your experience with our staff and cleanliness was not satisfactory. This is certainly not the impression we want to leave, and we’ll take your comments seriously to make improvements. We appreciate you giving us a try and mentioning the location, and we hope we can do better in the future.
adibah
Economy Double Room
Stayed in Aug 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on Oct 3, 2024
i love the place since it is cozy and very comfortable for bacpacker like me and my friend. The place also near to tourist centre
Response from Property: Thank you very much for the review. Hope to see you again with better services
Kenneth
Standard Room
Stayed in Feb 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Mar 12, 2025
Select a button below to write a review and earn up to 70 Trip Coins, which can be used to save on your next booking. Any feedback you can provide about your experience will help more travelers to make informed decisions.
Response from Property: Thank you for the opportunity to share my experience! I appreciate the chance to earn Trip Coins and help fellow travelers. I will definitely consider writing a review to provide feedback on my stay.
Guest User
Economy Double Room
Stayed in Jan 2025
Couple
5 review
9.0/10
Great
Posted on Mar 8, 2025
Very god location in district one. Walkable distance to the museum and independence palace. Close to the saigon square market and the mall. Lots of restaurants to choose from. Famous Party Street is a few steps away.
Response from Property: Thank you for your fantastic review! We're thrilled to hear that you enjoyed our prime location in District One, with easy access to the museum, Independence Palace, and the vibrant Saigon Square market. It's great to know you appreciated the variety of nearby restaurants and the proximity to Party Street. We look forward to welcoming you back soon!
Ivana
Economy Double Room
Stayed in Feb 2025
Couple
2 review
9.0/10
Great
Posted on Mar 10, 2025
It was not like in the picture but the location was perfect. The staff is very helpful.
Response from Property: It was not like in the picture but the location was perfect. The staff is very helpful.
Gobinda
Triple Non Smoking
Stayed in Dec 2024
Family
5 review
8.5/10
Very Good
Posted on Jan 21, 2025
Nice according to the price .liked it. Very centrally located and no disturbance of the road
Response from Property: Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great value and appreciated our central location. It's wonderful to know that you enjoyed a peaceful stay despite being in the heart of the city. We hope to welcome you back soon!
Guest User
Standard room-window
Stayed in Mar 2024
Couple
6 review
2.0/10
Posted on Apr 29, 2024
Dear Folks, I wont suggest this hotel because this totally worst hotel. Don't ever book this hotel, this has no clean, displine. Let me break down some pros and cons. Cons:- 1) Staffs does not have manners, if you are sleeping inside the room, they will have another access card, they use it and directly come and tell that came for cleaning, we have to shout on them. 2) The entire hotel will smell like ****, once you come outside of the room, the smell will be really worst, it makes you to vommit. 3) In the room AC won't work properly, if we ask they will reply that it's summer so they ac won't work properly, as it we are fools 4) Location (Locality is to interior from the main road we need to go all small streets, which i feel its totally unsafe for womens at untime. 5) Refrigerator won't work properly, Fans Don't work properly, Bathroom flush don't work properly. Pros:- 1) Easy access for major locations like Bentha Market, Walking Street. 2) Few Indian restaurant available next to the hotel. 3) Good Friendly front recpetion staffs. As i am concluding that if you are looking for these hotel better avoid and try for some other options, For the budjet segment the are many hotel at the same locations Thank You.
Response from Property: Really sorry for these bad experiences. Because our current weather is very hot, we mean it takes a while for the room to cool down. All electrical equipment in the room will be turned off when you remove the power card from the room, so that may be the reason you see the refrigerator and fan not working properly. Once again sorry for these experiences, hope to see you again with better services
Guest User
Standard Room
Stayed in Sep 2024
Solo traveler
55 review
9.5/10
Amazing
Posted on Oct 31, 2024
Not a new hotel but the place is quiet in Bui Vien street. It closed to everything, eat, massage, long haul bus stop, etc
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed the quiet atmosphere on Bui Vien Street and found our location convenient for dining, massages, and transportation. We hope to welcome you back soon!