Volta Serene Hotel

Excellent Amazing

My partner and I had a terrible stay at this facility. On the first night, we got locked out of our room because the key card could'nt open the door. I took 2 unsuccessful trips down to reception who could not 'reset' the card. Finally had to wait ten minutes sitting out in the hallway for the head porter who apparently was the only one with a master key to open the door for us. Enter the room and the door has to be slammed shut because it's misaligned. Lock on the inside doesn't work and the deadbolt is just a piece of dangling chain... not functional. Call back to reception and they sent the same porter to explain that we are safe with the door unlocked because noone else has the master key but him - so reassuring. No safe in the room as shown on the booking. Big chips of cement had fallen off around the door frame (I'm guessing from all the slamming). Fittings in the bathroom had come loose and almost falling off... I wish I could share pictures. Not ideal at all in my books. Credit to the restaurant staff who were excellent and the front desk lady who did her best to reset our key card.

Volta Serene is honestly one of the best places I’ve stayed! Their services are top-notch, and the food? Absolutely amazing. There’s such a wide variety of both local and international dishes, you will be spoilt for choice. The staff are incredibly friendly and welcoming. I had the pleasure of meeting Mavis during my stay, and she was fantastic, super helpful, warm, and clearly passionate about giving guests the best experience. Whether you are visiting for business, a family getaway, or just to relax, I would highly recommend Volta Serene Hotel in Ho. You will definitely want to return..

Great customer service. Workers are so polite and very professional. One of them Mr. Matthew made my experience really comfortable with his great work etiquette. Would definitely recommend and visit over and over again. Keep up the good work.

Had a pleasant stay here The only thing i didnt really wnjoy was the frequent power outages which is out of yoyr control. I appreciate the assistance of all staff members especially Joseph Klutse , who always made sure my room was very tidy. Thank you team Volta Serene

Overall the food was good and our room was great but if you have never been here before it is difficult finding your way around and communication also sucks we were supposed to leave for the Mt.Gemi tour at 8:00am we ended up leaving at 10:00 I got there st 8:00