لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.7
المرافق9.1
الخدمة9.4
النظافة9.7
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(56)
تقييمات إيجابية(55)
تقييمات مع صور / فيديو(34)
إقامة رائعة!(24)
موقع رائع(21)
خدمة رائعة(17)
غرف رائعة(13)
حمام سباحة رائع(11)
نظيف ومرتب(8)
موقع ملائم للتسوق(5)
تقييمات سلبية(1)
Елена Ма.
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
مسافر منفرد
15 تقييم
9.5/10
مميز
تم النشر في 21 يوليو 2025
Я останавливалась в The Signature Hotel на одну ночь. При заселении меня проводил в комнату staff. Никакую информацию об услугах отеля мне не дали. Прохладительный напиток не предложили 🙄У меня не было информации об работе ресторана и бассейна. Также я не знала о shuttle bus. Мне пришлось самой спускаться в ресторан, чтобы узнать время завтрака. Девушки на рецепшене проигнорировали меня при заселении, дали карту от номера и всё.
Отелю необходимо улучшить работу персонала с гостями.
Сам отель хороший. 3 этажа. Лифты есть. Номер чистый, уютный, есть халаты,фрукты в подарок. Кондиционер работает хорошо. Бассейн мне понравился. Грубина 1,55 м. Есть лежаки и большие диваны. Завтрак достойный. Много фруктов, соки, выпечка, делают омлет и суп Фо. Ресторан большой, столиков много. Завтрак с 6:30.
Спа салон хороший. Работает с 9:00.
Из отеля вышел и ты сразу в Old Town. Вокруг много кафе и ресторанов, до ночного рынка 5 минут. Расположение очень хорошее.
Отель рекомендую.
ترجمة
رد من مكان الإقامة: Dear Елена Ма,Thank you very much for taking the time to share your feedback about your recent stay at The Signature Hotel. We truly appreciate your kind words about our clean and cozy rooms, the swimming pool, breakfast, spa, and our convenient location in the heart of the Old Town.We also sincerely apologize for the shortcomings you experienced during check-in. It is disappointing to hear that our team did not provide you with full information about our hotel services, and that you felt ignored. This is not the level of hospitality we strive to offer. Your feedback has been shared with our front desk team and management to ensure better communication and service for future guests. We are also reviewing our check-in process and staff training to improve guest experience.Thank you again for your valuable feedback and for recommending our hotel. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Warm regards,Hotel Management,
TravelwithNoah
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
أزواج
18 تقييم
10/10
متميز
تم النشر في 19 يوليو 2025
Just wow
This is hotel that made me feel that I’m in Vietnam.
Love this hotel for the look and price.
Staffs were super kind and the room was amazing.
Pool seemed dangerous for the kids, so please don’t bring your kids.
ترجمة
رد من مكان الإقامة: Dear Mr. TravelwithNoah, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Andrew
Signature Peaceful Room
تم التسجيل الوصول يونيو 2025
عائلة
1 تقييم
7.0/10
تم النشر في 18 يوليو 2025
Breakfast buffet was very poor in quality and variety
Coffee good
ترجمة
رد من مكان الإقامة: Dear Andrew,Thank you for sharing your feedback with us.We’re glad to hear you enjoyed the coffee during your stay. However, we’re truly sorry to learn that our breakfast buffet did not meet your expectations in terms of quality and variety. Your comments are very important, and we have already shared them with our culinary team for immediate review and improvement.We’re always striving to enhance the guest experience, and your honest input helps us do just that.We hope to have the opportunity to welcome you back and provide a much-improved breakfast experience in the future.Warm regards,Hotel Management,
Moon Hee
Family Charming Room
تم التسجيل الوصول يونيو 2025
عائلة
2 تقييم
8.0/10
جيد جداً
تم النشر في 18 يوليو 2025
야시장 및 올드타운 접근성이 아주 좋아요
호텔 스파 서비스 좋고 가격도 투숙객 할인이라 굳이 로컬 마사지를 찾아 다닐 필요가 없어서 좋았습니다.
수영장은 다소 작은편입니다.
ترجمة
رد من مكان الإقامة: Dear Moon Hee,Thank you very much for taking the time to share your feedback with us.We’re delighted to hear that you appreciated our convenient location near the night market and the old town, as well as our spa services. It’s wonderful to know that you found our in-house treatments both enjoyable and reasonably priced. We’re glad it added to your relaxing experience.We do take note of your comment regarding the swimming pool size. While it may be more compact, we hope it still provided a pleasant spot to unwind during your stay.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another memorable visit in the future.Warm regards,Hotel Management,
TING CHEN
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
رحلة مع الأصدقاء
10 تقييم
10/10
متميز
تم النشر في 15 يوليو 2025
非常好的體驗 非常方便、服務非常好!沒有電梯 行李真的不方便😢 但都會幫忙提!還是會再來這
ترجمة
رد من مكان الإقامة: Dear Mr. TING CHEN, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Sergei
Signature Connecting Room
تم التسجيل الوصول مايو 2025
عائلة
3 تقييم
10/10
متميز
تم النشر في 4 يوليو 2025
Отлично провели время в этом прекрасном отеле. Брали семейный номер, очень удобный, комнаты разделены дверью, вроде как вместе, но можно и отдельно) разнообразные вкусные завтраки, давали даже креветки. Бесплатный автобус до пляжа. Расположение отличное, рядом много вкусных кафе и палатка с банми) Администратор Ву очень приятная в общении, помогла купить билет на шоу, цена была ниже чем на сайте. Подсказала где обменник с хорошим курсом и где можно вкусно поесть.
ترجمة
رد من مكان الإقامة: Dear Sergei, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
SAO CHENG
Signature Lantern Room
تم التسجيل الوصول مايو 2025
أزواج
4 تقييم
9.0/10
رائع
تم النشر في 22 يونيو 2025
酒店很新,就是我提早到了check in ,他們先把我行李存好,但原來忘記給千行李牌,然後吃午飯回來後拿房又再辦一次check in ,感覺他們可能沒有交接好,知道我原來之前已經來了check in ,才發覺找不到我的行李,然後我自己在一個角落找回了我的行李,其他方面服務也不錯,然後早餐選擇不多,不難吃但也不好吃
ترجمة
رد من مكان الإقامة: Dear SAO CHENG, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Becky Lu59
Signature Lantern Room
تم التسجيل الوصول مايو 2025
عائلة
10 تقييم
10/10
متميز
تم النشر في 22 يونيو 2025
位置、服務、餐點都很好
ترجمة
رد من مكان الإقامة: Dear Becky Lu59, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Jose kim_joseph
غرفة سيغنيتشر(faifo)
تم التسجيل الوصول مايو 2025
عائلة
4 تقييم
9.5/10
مميز
تم النشر في 18 يونيو 2025
Thank you for their kindness.
The charm of the location is enough
ترجمة
رد من مكان الإقامة: Dear Romeokim, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
yee tian
Signature Lantern Room
تم التسجيل الوصول مايو 2025
عائلة
24 تقييم
10/10
متميز
تم النشر في 15 يونيو 2025
Within walking distance of old town and night market. Lots of surrounding restaurants which offers an array of cuisines. Try Goc Viet which is down the street which have yummy and authentic local dishes.
Hotel staffs are very friendly and helpful.
ترجمة
رد من مكان الإقامة: Dear Mrs. Yee tian,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Matteo
Signature Lantern Room
تم التسجيل الوصول مايو 2025
أزواج
35 تقييم
10/10
متميز
تم النشر في 13 يونيو 2025
Really a great hotel under every point of view, location, service, cleanliness, food, pool… we had a pleasant stay.
ترجمة
رد من مكان الإقامة: Dear Mr. Matteo,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
رد من مكان الإقامة: Dear kinkinchu,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
مستخدم نزيل
Family Charming Room
تم التسجيل الوصول مارس 2025
عائلة
14 تقييم
9.0/10
رائع
تم النشر في 27 أبريل 2025
Pleasant stay, service level at breakfast could be improved. Can be noisy due to street noise depending on room location.
ترجمة
رد من مكان الإقامة: Dear Guest User,Thank you very much for your feedback! We're delighted to hear that you enjoyed our convenient location near the old town and had a generally pleasant stay.We appreciate your comment regarding the service — your input helps us continue to improve and provide a better experience for all our guests.We hope to have the opportunity to welcome you back again soon!Warm regards,Hotel Management,
JAEBEOM
Signature Lantern Room
تم التسجيل الوصول مارس 2025
عائلة
2 تقييم
10/10
متميز
تم النشر في 19 أبريل 2025
호이안여행의 최고의 위치에 있슴
올드타운 소원배 야시장 재래시장 맛집 등 호이안관광모든곳을 짧은도보로 가능
수영장과 조식, 룸컨디션도 가격대비 훌륭함
ترجمة
رد من مكان الإقامة: Dear JAEBEOM, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Buuul
Family Charming Room
تم التسجيل الوصول فبراير 2025
عائلة
2 تقييم
10/10
متميز
تم النشر في 21 مارس 2025
다음에 또 묵고 싶은 숙소!!
인테리어가 너무 예뻐요… 호이안 숙소 여러 개 검색했는데 여기가 제일 고급지고 예뻐서 예약했습니다. 건물도 방도 다 예뻐요. 실물도 대박… 수영장도 너무너무 예뻤지만 추워서 수영 못해서 아쉬워요.
조식 뷔페 조금 작지만 알차요. 그리고 발마사지 30분 무료 쿠폰을 주셔서 다음날 체크아웃 전에 사용했습니다ㅎㅎ 한시간 전에는 예약하고 써야 했어요!
너무 예쁨 / 넓음 / 가격 ㄱㅊ / 자리 ㄱㅊ / 서비스 친절
호이안 또 오면 다른 데 안 찾아보고 무조건 여기ㅎㅎ
ترجمة
رد من مكان الإقامة: Dear Buuul, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards,