مراجعاتThe Signature Hoi An

رد من مكان الإقامة: Dear Елена Ма,Thank you very much for taking the time to share your feedback about your recent stay at The Signature Hotel. We truly appreciate your kind words about our clean and cozy rooms, the swimming pool, breakfast, spa, and our convenient location in the heart of the Old Town.We also sincerely apologize for the shortcomings you experienced during check-in. It is disappointing to hear that our team did not provide you with full information about our hotel services, and that you felt ignored. This is not the level of hospitality we strive to offer. Your feedback has been shared with our front desk team and management to ensure better communication and service for future guests. We are also reviewing our check-in process and staff training to improve guest experience.Thank you again for your valuable feedback and for recommending our hotel. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Warm regards,Hotel Management,

رد من مكان الإقامة: Dear Mr. TravelwithNoah, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Andrew,Thank you for sharing your feedback with us.We’re glad to hear you enjoyed the coffee during your stay. However, we’re truly sorry to learn that our breakfast buffet did not meet your expectations in terms of quality and variety. Your comments are very important, and we have already shared them with our culinary team for immediate review and improvement.We’re always striving to enhance the guest experience, and your honest input helps us do just that.We hope to have the opportunity to welcome you back and provide a much-improved breakfast experience in the future.Warm regards,Hotel Management,

رد من مكان الإقامة: Dear Moon Hee,Thank you very much for taking the time to share your feedback with us.We’re delighted to hear that you appreciated our convenient location near the night market and the old town, as well as our spa services. It’s wonderful to know that you found our in-house treatments both enjoyable and reasonably priced. We’re glad it added to your relaxing experience.We do take note of your comment regarding the swimming pool size. While it may be more compact, we hope it still provided a pleasant spot to unwind during your stay.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another memorable visit in the future.Warm regards,Hotel Management,

رد من مكان الإقامة: Dear Mr. TING CHEN, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Sergei, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear SAO CHENG, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Becky Lu59, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Romeokim, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Mrs. Yee tian,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Mr. Matteo,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear kinkinchu,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,

رد من مكان الإقامة: Dear Guest User,Thank you very much for your feedback! We're delighted to hear that you enjoyed our convenient location near the old town and had a generally pleasant stay.We appreciate your comment regarding the service — your input helps us continue to improve and provide a better experience for all our guests.We hope to have the opportunity to welcome you back again soon!Warm regards,Hotel Management,

رد من مكان الإقامة: Dear JAEBEOM, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,