The Signature Hoi An

مراجعاتThe Signature Hoi An

The Signature Hoi An

21 La Hoi Street, Minh An, Hoi An, Vietnamعرض تفاصيل الفندق
The Signature Hoi An
The Signature Hoi AnThe Signature Hoi AnThe Signature Hoi An
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تقييمات الضيوف The Signature Hoi An

9.3/10
رائع
65 تقييم
التقييمات الموثوقة
الموقع9.8
المرافق9.0
الخدمة9.3
النظافة9.3
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(65)
تقييمات إيجابية(64)
تقييمات مع صور / فيديو(39)
إقامة رائعة!(30)
خدمة رائعة(20)
يضٌم مسبح مترامي الأطراف(18)
متوّفر مسبح للأطفال(18)
مسبح نظيف(18)
حمام سباحة رائع(18)
موقع ملائم للتسوق(8)
بالقرب من منطقة التسوق(6)
تقييمات سلبية(1)
مستخدم نزيل
Family Charming Room
تم التسجيل الوصول يوليو 2025
عائلة
1 تقييم
9.5/10
مميز
تم النشر في 29 أغسطس 2025
早餐豐盛選擇多 浴無乾濕分離 房間地板容易濕滑
ترجمة
CHAN SUN
Signature Lantern Room
تم التسجيل الوصول يوليو 2025
رحلة مع الأصدقاء
29 تقييم
10/10
متميز
تم النشر في 25 أغسطس 2025
The Signature Hoi An 十分適合來住兩三天放鬆心情，一進酒店已被悠閒氣氛包圍，整體十分放鬆，顏色是會安的標準黃色，很喜歡，酒店早餐十分好，床品舒適！
ترجمة
6/7
رد من مكان الإقامة: Dear CHAN SUN, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
مستخدم نزيل
Signature Lantern Room
تم التسجيل الوصول يوليو 2025
أزواج
6 تقييم
9.5/10
مميز
تم النشر في 23 أغسطس 2025
The hotel is beautiful, our room was spacious, staff were helpful, located close to old town, nice pool. Restaurant was not up to same standard as hotel but perfectly decent.
ترجمة
6/8
رد من مكان الإقامة: Dear Guest User, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
dannytjl
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
رحلة مع الأصدقاء
7 تقييم
10/10
متميز
تم النشر في 21 أغسطس 2025
We had a wonderful stay! The room was clean, spacious, and very comfortable, and we left feeling well-rested. Everything was well taken care of, making it a great experience overall.
ترجمة
رد من مكان الإقامة: Dear Dannytjl, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
공쥬주
Signature Lantern Room
تم التسجيل الوصول يوليو 2025
عائلة
4 تقييم
9.0/10
رائع
تم النشر في 20 أغسطس 2025
숙소위치가 너무 좋고 숙소도 넓찍하니 좋아요^^
ترجمة
رد من مكان الإقامة: Dear 공쥬주, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
JOOWAN
Signature Lantern Room
تم التسجيل الوصول يوليو 2025
عائلة
8 تقييم
10/10
متميز
تم النشر في 10 أغسطس 2025
좋네요 또가고싶습니다
ترجمة
رد من مكان الإقامة: Dear JOOWAN, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
KWANG HO
Signature Lantern Room
تم التسجيل الوصول يوليو 2025
عائلة
2 تقييم
10/10
متميز
تم النشر في 10 أغسطس 2025
아이와 함께 2박 3일 숙박을 했습니다. 직원들의 친절함, 룸 컨디션, 올드타운과 가까운 위치 너무 좋았습니다. 한가지 아쉬웠던 부분은 저는 호텔에서 먹는 아침 식사도 여행의 즐거움의 한 부분이라고 생각합니다. 첫날 아침 7시30분쯤, 둘쨋날 8시20분쯤 아침 식사를 했습니다. 여러가지의 음식이 남아 있지 않았음에도 30분간 채워지지 않았습니다. 그 외 모든 부분은 완벽한 호이안에서 2박 3일 여행이었습니다.
ترجمة
رد من مكان الإقامة: Dear KWANG HO, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Christedene
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
عائلة
11 تقييم
8.5/10
جيد جداً
تم النشر في 1 أغسطس 2025
地理位置方便，靜中帶旺，床舒服，清潔度不錯 附近有很多食肆、按摩店、咖啡店 會安夜市10分鐘路程可以到達 附近已有可以放水燈的地方 會安這個地日與夜都很美 下次再到會安再次入住，推介
ترجمة
6/10
رد من مكان الإقامة: Dear Mr. Christedene, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
مستخدم نزيل
Family Charming Room
تم التسجيل الوصول يونيو 2025
عائلة
11 تقييم
7.0/10
تم النشر في 28 يوليو 2025
야시장 1분, 올드타운 3분 도보 가능한 최고의 위치 조식 규모는 크지 않지만 맛은 괜찮음 호텔에서 대여해주는 자전거 상태도 좋음 다만 수영장 수질이 너무 안좋음 물속에 들어가면 시야가 뿌옇고 바닥에 이물질이 많음 수영장은 흡연공간이 아닌데 흡연자에 대한 제지가 전혀 없음 공용공간에 더러워지면 빠르게 조치게 안됨 (수영장 내 담뱃재, 풀바에서 먹고 남은 음식 부스러기) 조식 먹으러 딱 두번 식당 갔는데 갈때마다 식당 입구에서 바선생봄ㅜㅜ 올드타운에 수시로 나갈게 아니면 그랩타고 조금 움직이더라도 좀더 청결한 호텔 추천
ترجمة
رد من مكان الإقامة: Dear Guest User,Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our convenient location near the night market and the old town, as well as the quality of our breakfast and the condition of the rental bikes.However, we're truly sorry to learn about your experience with the swimming pool. Cleanliness and comfort in all public areas are a top priority, and it’s clear we fell short in this case. Your comments about water clarity, foreign substances, and smoking in non-smoking zones are very concerning, and we sincerely apologize. We have already addressed this with our housekeeping and pool maintenance teams to ensure stricter hygiene and faster response to cleanliness issues.Regarding the presence of staff at the restaurant entrance during breakfast, we understand how this might have affected your overall experience, and we will review our staffing placements to ensure a more welcoming atmosphere.We truly value your input and will take your suggestions seriously as we strive to improve. If you return to the area, we hope you’ll consider giving us another chance to provide a better stay.Warm regards,Hotel Management,
Елена Ма.
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
مسافر منفرد
16 تقييم
9.5/10
مميز
تم النشر في 21 يوليو 2025
Я останавливалась в The Signature Hotel на одну ночь. При заселении меня проводил в комнату staff. Никакую информацию об услугах отеля мне не дали. Прохладительный напиток не предложили 🙄У меня не было информации об работе ресторана и бассейна. Также я не знала о shuttle bus. Мне пришлось самой спускаться в ресторан, чтобы узнать время завтрака. Девушки на рецепшене проигнорировали меня при заселении, дали карту от номера и всё. Отелю необходимо улучшить работу персонала с гостями. Сам отель хороший. 3 этажа. Лифты есть. Номер чистый, уютный, есть халаты,фрукты в подарок. Кондиционер работает хорошо. Бассейн мне понравился. Грубина 1,55 м. Есть лежаки и большие диваны. Завтрак достойный. Много фруктов, соки, выпечка, делают омлет и суп Фо. Ресторан большой, столиков много. Завтрак с 6:30. Спа салон хороший. Работает с 9:00. Из отеля вышел и ты сразу в Old Town. Вокруг много кафе и ресторанов, до ночного рынка 5 минут. Расположение очень хорошее. Отель рекомендую.
ترجمة
رد من مكان الإقامة: Dear Елена Ма,Thank you very much for taking the time to share your feedback about your recent stay at The Signature Hotel. We truly appreciate your kind words about our clean and cozy rooms, the swimming pool, breakfast, spa, and our convenient location in the heart of the Old Town.We also sincerely apologize for the shortcomings you experienced during check-in. It is disappointing to hear that our team did not provide you with full information about our hotel services, and that you felt ignored. This is not the level of hospitality we strive to offer. Your feedback has been shared with our front desk team and management to ensure better communication and service for future guests. We are also reviewing our check-in process and staff training to improve guest experience.Thank you again for your valuable feedback and for recommending our hotel. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Warm regards,Hotel Management,
TravelwithNoah
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
أزواج
18 تقييم
10/10
متميز
تم النشر في 19 يوليو 2025
Just wow This is hotel that made me feel that I’m in Vietnam. Love this hotel for the look and price. Staffs were super kind and the room was amazing. Pool seemed dangerous for the kids, so please don’t bring your kids.
ترجمة
رد من مكان الإقامة: Dear Mr. TravelwithNoah, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Andrew
Signature Peaceful Room
تم التسجيل الوصول يونيو 2025
عائلة
1 تقييم
7.0/10
تم النشر في 18 يوليو 2025
Breakfast buffet was very poor in quality and variety Coffee good
ترجمة
رد من مكان الإقامة: Dear Andrew,Thank you for sharing your feedback with us.We’re glad to hear you enjoyed the coffee during your stay. However, we’re truly sorry to learn that our breakfast buffet did not meet your expectations in terms of quality and variety. Your comments are very important, and we have already shared them with our culinary team for immediate review and improvement.We’re always striving to enhance the guest experience, and your honest input helps us do just that.We hope to have the opportunity to welcome you back and provide a much-improved breakfast experience in the future.Warm regards,Hotel Management,
Moon Hee
Family Charming Room
تم التسجيل الوصول يونيو 2025
عائلة
2 تقييم
8.0/10
جيد جداً
تم النشر في 18 يوليو 2025
야시장 및 올드타운 접근성이 아주 좋아요 호텔 스파 서비스 좋고 가격도 투숙객 할인이라 굳이 로컬 마사지를 찾아 다닐 필요가 없어서 좋았습니다. 수영장은 다소 작은편입니다.
ترجمة
رد من مكان الإقامة: Dear Moon Hee,Thank you very much for taking the time to share your feedback with us.We’re delighted to hear that you appreciated our convenient location near the night market and the old town, as well as our spa services. It’s wonderful to know that you found our in-house treatments both enjoyable and reasonably priced. We’re glad it added to your relaxing experience.We do take note of your comment regarding the swimming pool size. While it may be more compact, we hope it still provided a pleasant spot to unwind during your stay.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another memorable visit in the future.Warm regards,Hotel Management,
TING CHEN
Signature Lantern Room
تم التسجيل الوصول يونيو 2025
رحلة مع الأصدقاء
10 تقييم
10/10
متميز
تم النشر في 15 يوليو 2025
非常好的體驗 非常方便、服務非常好！沒有電梯 行李真的不方便😢 但都會幫忙提！還是會再來這
ترجمة
رد من مكان الإقامة: Dear Mr. TING CHEN, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Sergei
Signature Connecting Room
تم التسجيل الوصول مايو 2025
عائلة
3 تقييم
10/10
متميز
تم النشر في 4 يوليو 2025
Отлично провели время в этом прекрасном отеле. Брали семейный номер, очень удобный, комнаты разделены дверью, вроде как вместе, но можно и отдельно) разнообразные вкусные завтраки, давали даже креветки. Бесплатный автобус до пляжа. Расположение отличное, рядом много вкусных кафе и палатка с банми) Администратор Ву очень приятная в общении, помогла купить билет на шоу, цена была ниже чем на сайте. Подсказала где обменник с хорошим курсом и где можно вкусно поесть.
ترجمة
رد من مكان الإقامة: Dear Sergei, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,