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رد من مكان الإقامة: Dear Our valued Guests,Warmest greetings from Legacy Hoi An Resort !Thank you for taking the time to share your feedback with us.We're very pleased to hear that you appreciated the spacious room, the peaceful location, and the excellent service provided by our team. Your kind rating means a lot to us.We also appreciate your honest comments about the room condition and the air conditioning. We understand how important comfort is, and we will take your feedback seriously as we plan for future upgrades and maintenance.We hope to have the opportunity to welcome you back and provide you with an even better experience next time.Warmest Regards,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Our valued Guests,Warmest greetings from Legacy Hoi An Resort !Thank you so much for your thoughtful review!We’re delighted to know you enjoyed the relaxing atmosphere, the pools, and the convenience of our bicycles and shuttle service. It’s also wonderful to hear that our team made your stay even more special. We appreciate your feedback about the gym and will keep working to improve. We’re glad you could also experience the yoga session, and we look forward to welcoming you back for another peaceful and enjoyable stay!Warmest Regards,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Our valued Guests,Warmest greetings from Legacy Hoi An Resort !Thank you so much for your heartfelt and detailed review!We’re truly honored to be your favorite place to stay in Hoi An. It's wonderful to hear you enjoyed the peaceful location, the spacious rooms, comfortable beds, great pools, and fitness area.What means the most to us is your kind words about our team — especially Tam at the restaurant. We’ll make sure your appreciation is shared with him and the rest of the team.We’re so happy to have welcomed you for the third time, and we can’t wait to see you again in a couple of months!Warmest Regards,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Our valued Guests,Warmest greetings from Legacy Hoi An Resort !Thank you for taking the time to share your feedback.We're glad to hear that you appreciated our service and the cleanliness of your room. Your comments regarding breakfast and the bottled water provision have been noted — we truly value your suggestions as they help us improve.While our location offers a peaceful and relaxing environment away from the busy center, we understand it may not be ideal for everyone. We’ll do our best to enhance the overall guest experience and hope to welcome you back for an even better stay.Warmest Regards,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Our valued Guests,Warmest greetings from Legacy Hoi An Resort !Thank you so much for your wonderful and detailed review! We're thrilled to hear that you had such a memorable 3-day stay at Legacy Hoi An Resort. It's great to know you enjoyed the peaceful atmosphere, our beautiful pools, and the overall relaxing environment. Your kind words about our friendly and welcoming staff truly mean a lot to us—they’re always happy to help and make our guests feel at home. We appreciate your feedback about the television and will certainly take it into consideration. We can’t wait to welcome you back for another relaxing getaway in Hoi An!Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Our Valued Guests,Warmest greetings from Legacy Hoi An Resort !Thank you so much for your wonderful review!We’re delighted to hear that you enjoyed the peaceful and calm atmosphere of our hotel, just a short ride from the Old Town. It's great to know you appreciated our well-maintained facilities and the friendliness of our staff.We’re truly happy that you had a pleasant stay and even more thrilled to hear that you plan to return. We look forward to welcoming you back soon!Warmest regards,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Rai,Warmest greetings from Legacy Hoi An Resort !Thank you for your wonderful review! We're thrilled to hear that you had a lovely time and that our team’s friendliness and politeness made your stay even more enjoyable. It means a lot to us that you would choose to stay with us againwe can't wait to welcome you back for another fantastic experience! Warmest regards,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear JY Teo,Greetings from Legacy Hoi An Resort !Thank you for your review! We're glad you enjoyed the nice location, spacious and clean room, and the convenience of being close to the center. We hope to host you again soon!Sincerely,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Andy Nguyen,Greetings from Legacy Hoi An Resort !Thank you for your feedback! We're glad you had a good stay and appreciated Ms. Linh's helpfulness. We'll be sure to pass on your kind words to her. We hope to welcome you back again soon!Sincerely,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Songh .J,Greetings from Legacy Hoi An Resort !Thank you so much for your amazing review! We're absolutely thrilled to hear that our resort was the best you've ever visited and that your whole family enjoyed the rooms, breakfast, facilities, and the kindness of our staff. 🥰 We're glad you captured beautiful memories and had a relaxing and enjoyable stay. It's wonderful to know the shuttle service added convenience to your trip! Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to Hoi An. Thank you for choosing us! ❤️❤️Sincerely,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear our valued gúests,Greetings from Legacy Hoi An Resort !Thank you for your detailed review! We're thrilled that you enjoyed your stay and appreciated the complimentary room upgrade to a connected room for your family. It's wonderful to hear that you had great interactions with our staff and liked the peaceful location surrounded by paddy fields, yet still close to the old town. We're glad the free shuttle service and affordable Grab rides made exploring easy for you. Thank you for mentioning the breakfast spread—it's great to know it met your expectations. We appreciate your feedback regarding the gym and kids playroom. While we’re sorry to hear they felt a bit worn, we hope it didn’t affect your overall experience. We're also glad you pointed out the air-conditioning in the rooms, and we will ensure this is clarified to avoid any confusion in the future. We hope to welcome you back for another enjoyable stay in Hoi An!Sincerely,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear Our Valued Guests,Greetings from Legacy Hoi An Resort !Thank you for your enthusiastic feedback! We're so glad you loved your experience with us. We hope to welcome you back again soon for another amazing stay!Sincerely,Thuy Linh (Ms.)Front Office Manager

رد من مكان الإقامة: Dear our valued guests,Greetings from Legacy Hoi An Resort !Thank you for sharing your experience with us. We appreciate your feedback, as it helps us improve our services. We’re glad you found the deluxe room cosy and romantic, and we’re sorry to hear about the issues you encountered. We apologize for the maintenance problems you mentioned with the bathtub and ceiling tiles. Please be assured that we take these matters seriously, and we will address these concerns with our maintenance team to ensure a better experience for future guests.We also regret that your breakfast experience did not meet your expectations. We understand how important hygiene and food quality are to our guests, and we will take immediate steps to improve these aspects. We will review our food service procedures and ensure our staff maintains the highest standards of cleanliness and health while attending to guests.Thank you for recognizing the convenience of our shuttle service to Hoi An Old Town. We hope you will give us another opportunity to provide a more enjoyable experience in the future. Your feedback is invaluable, and we are committed to making improvements.Sincerely,Thuy Linh (Ms.)Front Officel Manager

رد من مكان الإقامة: Dear our valued guests,Greetings from Legacy Hoi An Resort!Thank you for sharing your feedback. We’re glad to hear that you enjoyed the spaciousness of our resort and the friendly service from our staff. We appreciate your comments regarding the distance from the ancient town and the humid smell in the room. We apologize for any discomfort this may have caused and will look into improving the room conditions to ensure a more pleasant stay for our guests. Thank you again for your feedback, and we hope to welcome you back for an even better experience in the future.Sincerely,Thuy Linh (Ms.)Front Office Manager