To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.7
Service9.7
Cleanliness9.7
Filter by:
Sort by:
All reviews(40)
Positive reviews(40)
Reviews with photos/video(17)
Awesome stay(21)
Great service(19)
Delicious breakfast(12)
Great swimming pool(11)
Awesome rooms(10)
Clean and tidy(8)
Offers pick-up/drop-offs(7)
Great value for money(5)
KYAW TUN HEIN
Superior Double Room With Balcony
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 28, 2025
Enjoyed our stay at the hotel. The receptionist Silvia was very helpful and kind. Will definitely come back again.
Response from Property: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
Wijitra
Superior Double Room With Balcony
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 6, 2025
This hotel is amazing the room is big nice and clean staff are very friendly and good English
Response from Property: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Guest User
Deluxe Double Room With Balcony City View
Stayed in Feb 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Mar 25, 2025
Hotel was very good, staff people are very nice and kind. I wish we could use the pool as it was rainy when we were there. Room was very clean. Everything was nice except there was less lighting in the room I don't why. Apart from that everything was 10/10 or 9/10. No less than that.
Response from Property: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
ChrisL98
Superior Double Room With Balcony
Stayed in Jun 2024
Traveling with friends
1 review
7.5/10
Posted on Jul 21, 2024
Tourists staying here must be careful with your belongings to avoid them being stolen! An incident happened during my stay at the hotel. My branded Louis Vuitton scarf was stolen by a room cleaning worker. When I asked the front desk, their explanation was that the worker accidentally took it along with the towels and bed sheets? I was puzzled! The scarf has such a distinctive pattern and different color, how could it be mistaken? After a few hours of searching, they finally returned the scarf to me, but it had been cut and had pilled! I was very disappointed with the cleaning worker, although the front desk lady was very patient and apologized sincerely. This is a hotel strongly recommended by my friend, located in Hoi An city, Vietnam—Hotel Hoi An Sincerity. Indeed, their service is excellent, and the front desk staff are very kind and helpful in dealing with our issues and explaining travel details. The breakfast is also very rich and delicious. I just feel the bed is a bit too old and not very comfortable to sleep on. Overall, I would rate it 7 out of 10.
Response from Property: Dear Valued Customer,Thank you for sharing your thoughts. We’re truly sorry to learn that your recent stay didn’t meet your expectations, particularly regarding your belonging. We understand how frustrating this must have been for you.We appreciate your feedback and are taking immediate steps to resolve the problem by retraining our staffs. Our team is dedicated to improving, and we will make sure that this doesn’t happen again in the future.We hope you’ll give us the opportunity to make things right on your next visit.Best regards,Joey PhamEcommerce Manager
Guest User
Superior Double Room With Balcony
Stayed in Jun 2025
Solo traveler
31 review
10/10
Outstanding
Posted on Jul 20, 2025
Quite simply a great place to stay
Papminh
Superior Double Room With Balcony
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jun 8, 2025
A great place to stay when visiting Hoi An. My family has stayed here many times every time we come back to Hoi An.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Anio Boutique Hoi An Hotel would like to sincerely thank you for taking the time to share your stay experience with us. We are very happy to know that you had a pleasant stay and were satisfied with the service at the hotel. Your positive comments are a great source of motivation for the Anio Boutique Hoi An staff to continue to strive to bring the best resort experience to all visitors. We are constantly improving to bring the highest satisfaction every time you return. We look forward to welcoming you back soon. Sincerely, Joey Pham | Ecommerce Manager
RAVIL
Superior Twin Room With Balcony
Stayed in May 2025
Couple
5 review
10/10
Outstanding
Posted on Jun 4, 2025
We were checked in immediately upon arrival. The room has a tea station, robes, disposable toothbrushes, toothpaste is replenished every day. The bed is comfortable. The hotel is quiet and calm. The buffet breakfasts are varied and delicious. There is a swimming pool, a gym. A shuttle takes you to the beach on schedule. The only request to the hotel at the reception is to put drinking water and a coffee machine freely available. Everything else is super. I recommend it.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
dragon-j
Family Room With Balcony Pool View
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 11, 2025
The staff are friendly
Not only do they carry your luggage when you check in and check out, but they also greet you with a warm 'Xin Chao' every time they see you
You can rent a bicycle, so you can easily tour not only the old town but also the local 'Tan An Market'
Also, after making a reservation at the reception, you can take a shuttle bus to the night market and An Bang Beach for free, which is convenient
The breakfast buffet is also great, and it's great to swim in the pool during the hot daytime
The pool has a maximum depth of 1.8 meters, so be careful
If I come back to Hoi An, I definitely plan to visit
Original TextTranslated by Google
Response from Property: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Guest User
Superior Twin Room With Balcony
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jul 3, 2025
I want to give it the best value for money, cleanliness, and friendliness during this trip. It was the best except for the fact that I received KakaoTalk messages a little late.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Further to your comment on communication via KakaoTalk, we will review again and brief with our team for improvement. Thanks again for your input.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
Guest User
Superior Double Room With Balcony
Stayed in Apr 2025
Couple
9 review
9.5/10
Amazing
Posted on May 27, 2025
This is good. The price is set at 30,000 won. The season is May. If the price range is similar next time, I will definitely set it here. Those who consider the view important, please set it somewhere else. It seems like there is no view. There are also shuttles that go all the way to Hoi An Old Quarter, so don't worry and use it.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you so much for your lovely feedback. It’s wonderful to know that you enjoyed your time with us, and we’re thrilled to have had the chance to host you.Our entire team is committed to creating memorable guest experiences, and reviews like yours truly keep us motivated. We look forward to welcoming you back in the future.Best regards,Joey Pham | Ecommerce Manager
Guest User
Connecting Room with Balcony
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Oct 3, 2024
The staff is really friendly, and the breakfast is really delicious. The pool is pretty and the room condition is the best. It was convenient to get around because there was a shuttle bus. I will visit again next time I go to Hoi An!
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
호정
Connecting Room with Balcony
Stayed in Aug 2024
Family
1 review
9.5/10
Amazing
Posted on Sep 24, 2024
It looked a little old, but the pool was nice, the breakfast was good, and the accommodations were cheap, so I was satisfied.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you so much for your lovely feedback. It’s wonderful to know that you enjoyed your time with us, and we’re thrilled to have had the chance to host you.Our entire team is committed to creating memorable guest experiences, and reviews like yours truly keep us motivated. We look forward to welcoming you back in the future.Best regards,Joey Pham | Ecommerce Manager
Guest User
Family Room With Balcony Pool View
Stayed in Jul 2024
Family
1 review
9.5/10
Amazing
Posted on Aug 23, 2024
Thanks to the very friendly staff, my stay was comfortable
The facilities were a little old, but they were clean and the pool was good to play in
The breakfast was also good
I left a carrier bag in the lobby on the day of checkout, but they sent it to me via Grab, thank you 🙂
I finished it with gratitude.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
별사탕1004
Family Room With Balcony Pool View
Stayed in Jul 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on Aug 7, 2024
Very friendly and nice Mrs Hugh and Tom are very good. The staff are very friendly.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
Guest User
Superior Twin Room With Balcony
Stayed in Dec 2023
Other
4 review
10/10
Outstanding
Posted on Jan 14, 2024
This is my second visit.
I visited before, but the facilities and services were really good, so I visited again.
The staff named Hugh and Julie, as well as the people who accepted the luggage, were all friendly.
I will make a reservation again next time.
Happy new year guys👍🏻
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager