Anmira Resort & Spa Hoi An by the Unlimited Collection Reviews

Response from Property: Dear Kitty,Thank you very much for choosing Anmira Resort and Spa for taking the time to share your detailed and heartfelt feedback.We are delighted to hear that you enjoyed our clean and well-maintained property, and that our team’s professionalism and English proficiency helped make your stay comfortable and enjoyable. Your special mention of Chloe warms our hearts—she will be thrilled to know her attentive service made your birthday celebration memorable.It’s wonderful to know that we exceeded your expectations, and we truly appreciate your recommendation to friends and family.We look forward to welcoming you back for many more special occasions in the future!Warm regards,Anmira Resort & Spa by The Unlimited Collection

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience and that you felt you received excellent value for your money. Your kind words truly mean a lot to us, and we’re grateful for your support.We strive to provide top-notch service and accommodations, and we're so glad to know that we were able to meet your expectations. We look forward to welcoming you back in the future!If you have any other comments or suggestions, feel free to reach out.Thanks again for choosing to stay with us!Best regards,Anmira Resort & Spa by The Unlimited Collection

Response from Property: Dear Valued Guest,Thank you for sharing such a wonderful review! We’re so happy to hear that you enjoyed your stay with us and that our team’s hospitality made a positive impact on your experience. It’s great to know you loved the suite, especially the interior and wooden bed—comfort is our priority, so we’re glad to hear the mattress and pillows helped you get a restful night’s sleep.We’re also happy that you took advantage of the shuttle service, complimentary mini bar, and bicycles to explore the area. It’s wonderful to hear that you enjoyed the proximity to the paddy fields and the convenience of the nearby shops.We’d love to have you back anytime, and we’ll continue striving to make each stay as comfortable and enjoyable as possible!Best regards,Anmira Resort & Spa Hoi An by the Unlimited Collection

Response from Property: Dear Mayank,Thank you for your kind words! We're so glad you had a relaxing stay and enjoyed the breakfast, as well as our complimentary bicycle and shuttle services. Providing a comfortable and convenient experience for our guests is our top priority, and it’s wonderful to hear that you had a great time.We look forward to welcoming you back for another enjoyable stay!Best regards,Anmira Resort & Spa by The Unlimited Collection

Response from Property: Dear Minh YILKA,Thank you for your wonderful feedback! We’re delighted to hear that you found our resort luxurious, easy to find, and of top quality. Your recommendation means a lot to us, and we truly appreciate your kind words.It was a pleasure having you as our guest, and we hope to welcome you back for another exceptional stay in Hoi An!

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. I'm truly sorry to hear that your stay did not meet your expectations, especially after such a positive experience in Da Nang.Please accept our sincere apologies for the inconveniences you faced — from the room assignment and cleanliness issues to the unexpected power outage. We completely understand how frustrating this must have been, particularly during inclement weather. While we’re glad to hear that our team was able to offer some compensation and that you found our staff to be friendly, it’s clear that other aspects of your stay fell short.Your comments regarding the room view, distance from Old Town, and the quality of our breakfast and massage services are well noted and will be shared with the relevant teams for immediate review and improvement. We're also sorry to hear about your experience with the mart across the street. While it is not operated by our hotel, we will pass along this feedback to help prevent similar issues for future guests.We truly value your feedback, as it helps us improve. Should you consider giving us another opportunity in the future, we would love to welcome you back and ensure a much better experience.Wishing you better journeys ahead.Warm regards,Anmira Resort & Spa by The Unlimited Collection

Response from Property: Dear Valued Guest,Thank you very much for your kind words and thoughtful feedback. We’re truly delighted to hear that you had such a pleasant stay with us and that everything—from the cleanliness and comfort of your room to the delicious breakfast and tranquil surroundings—met your expectations.It’s especially heartwarming to know that our environment and design captured the “Nanyang style” you imagined. We're glad you enjoyed the rice field view behind the café, our friendly lobby, and the gym as well.Your satisfaction is our greatest reward, and we sincerely hope to welcome you back for another memorable stay in the near future.Warm regards,Anmira Resort & Spa by The Unlimited Collection

Response from Property: Dear Edison,Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed the luxurious ambiance of our resort and found it to be a perfect place for relaxation. It’s great to know that the pool, landscaping, and overall surroundings met your expectations.We appreciate your feedback regarding the breakfast variety. We’re always looking for ways to improve, and your insight is valuable in helping us enhance our offerings. We’re thrilled that you enjoyed the beautiful scenery during breakfast—it truly is a special part of the experience.We hope to welcome you back soon for another refreshing and memorable stay!Best regards,Anmira Resort & Spa by The Unlimited Colletion

Response from Property: Dear Valued Guest,Thank you so much for your lovely feedback! We’re thrilled to hear that you had a great experience with us and that you enjoyed the beauty of the hotel and the friendliness of our staff. It’s always our goal to provide a memorable and comfortable stay for our guests, and we’re so glad we could do that for you.We hope to have the pleasure of welcoming you back in the future for another fantastic stay!Best regards,Anmira Resort & Spa Hoi An by the Unlimited Collection

Response from Property: Dear Valued Guest,Thank you for taking the time to share your thoughts. We are truly sorry to hear that your experience with us did not meet your expectations. We understand how important it is for a hotel to provide both comfort and a pleasant environment, and we deeply regret that the room and location did not suit your preferences.Regarding the room with the window that could not be opened, we sincerely apologize for any discomfort this caused. We aim to provide a pleasant stay for all our guests, and your feedback will help us look into potential improvements.We also regret that the surrounding area and the staff's activities outside affected your experience. Please be assured that we are continuously working to maintain and enhance the guest experience, and your comments will be taken seriously in our efforts to improve.We value all feedback, and we hope you’ll consider giving us another opportunity to provide a better experience in the future. Thank you again for sharing your thoughts, and we wish you the best in your future travels.Warm regards,Anmira Resort & Spa Hoi An by the Unlimited Collection

Response from Property: Dear Valued Guest,Thank you for your kind words! We’re so happy to hear that you enjoyed the beauty of the hotel, the rich breakfast, and the dining environment. It’s also great to know that the complimentary bicycles made your stay more convenient and enjoyable. We love hearing that our guests appreciate these thoughtful touches.We truly appreciate your feedback and hope to welcome you back soon for another wonderful experience!Best regards,Anmira Resort & Spa Hoi An by the Unlimited Collection

Response from Property: Dear Valued Guest,Thank you so much for your thoughtful review! We’re so glad to hear that, despite your initial worries, you had such a positive experience with us. It’s great to know that the bicycle rentals and affordable taxi fares made it easy for you to explore the area without any hassle.We’re also thrilled to hear that you found our facilities clean and enjoyed the value we offer. Your recommendation truly means a lot to us, and we’re grateful for your kind words.We’d love to welcome you back anytime and provide you with another fantastic stay!Best regards,Anmira Resort & Spa Hoi An by the Unlimited Collection

Response from Property: Dear Tingnmo,Thank you so much for your kind words! We’re thrilled to hear that, despite the distance from the ancient town, you still had such a positive experience with us. It’s always great to know that our team’s friendly smiles and service made your stay even more enjoyable.We’re also glad to hear you took advantage of the trip to Meishan—we’re happy to offer our guests such cost-effective options. And thank you for the helpful tip about the grocery store! We’re sure future guests will appreciate the insider advice.It was truly a pleasure to have you with us, and we look forward to welcoming you back soon for another memorable stay!Best regards,Anmira Resort & Spa Hoi An by the Unlimited Collection

Response from Property: Dear Valued Guest,Thank you so much for your wonderful message! We're thrilled to hear that you enjoyed our facilities and had such a positive experience with our team. It’s always a pleasure to hear that our guests feel the warmth and kindness from our staff, especially Ivy—she’ll be so happy to know that she made such an impact.We’re already looking forward to your next visit, and we’d be honored to host you and your family again. Your kind words truly mean a lot to us, and we can’t wait to welcome you back with our biggest smiles!Warm regards,Anmira Resort & Spa Hoi An by the Unlimited Collection