To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(40)
Positive reviews(14)
Reviews with photos/video(7)
Awesome stay(6)
Great service(5)
zaddy
Deluxe Balcony Room
Stayed in Aug 2024
Traveling with friends
23 review
10/10
Outstanding
Posted on Sep 15, 2024
The hotel is conveniently located right outside Hoi An Ancient Town. You can walk along the streets or along the river and you’ll be by the market within 7 minutes. There’s a lot to eat and see in the area and the rooms are nicely sized.
Response from Property: Dear zaddy,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our convenient location and found it easy to explore Hoi An Ancient Town from our hotel. It is great to know you had a pleasant time walking along the streets and riverside, discovering the market and the local eateries. We are also glad you were comfortable in your room.We hope to welcome you back on your next visit to Hoi An!With kind regards,Ross Sanders - Area General Manager
Sahed Mayet l
Deluxe Balcony Room
Stayed in Jan 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Feb 10, 2025
The Anantara Hoi An is an amazing hotel. The customer service is impressive. Diem on the customer service desk Concierge reception was amazing.
Ananantara is No 1 choice in Hoi An
Response from Property: Dear Value Guest,Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us, especially the genuine hospitality delivered by Diem and the rest of my passionate team. We are also glad to hear that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager
Eric
Deluxe Twin Garden View Suite
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Feb 24, 2025
Everything is good. You will need to get used to its open style. There is no barrier between rooms and outside.
Response from Property: Dear Eric,Thank you for choosing to stay with us at Anantara Hoi An, and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us, especially the open style of the resort, and that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager
Guest User
Deluxe Queen Balcony Room
Stayed in Dec 2024
Couple
2 review
8.5/10
Very Good
Posted on Jan 28, 2025
The hotel is very quaint. It’s a bit too quiet with no evening music/activities. Somehow it lacks a wow factor considering the price that one pays for it. It’s nice but def not wow!
Response from Property: Dear Value Guest,Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your positive review with others.We are delighted to know that you feel good with our property in general and that you departed happy. We also appreciate your valuable input as it helps us identify areas for improvement. We are working on overall improvements to the resort and hope to have the opportunity to welcome you back in the future, providing an improved and exceptional stay.Once again, thank you for choosing us, and we look forward to greeting you back soon.Kind regards,Ross SandersArea General Manager
Guest User
Deluxe Balcony Room
Stayed in Apr 2024
Solo traveler
1 review
10/10
Outstanding
Posted on May 7, 2024
Stayed here with a couple of friends and we loved the location! It’s so convenient to get to most places by foot or Grab cars were plentiful with it arriving within 1-2 minutes usually. For in town travels, the ride will only cost $1-2USD. The staff were very attentive and helpful. The pool wasn’t the biggest, but was nice to have a dip on a hot day. The rooms had a beautiful lemongrass smell to them. It’s definitely more expensive than most places in town, but would highly recommend this location where you’re close to everything, but not in the busiest part of town.
Response from Property: Dear valued guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
bubumomo
Deluxe Queen Balcony Room
Stayed in Apr 2024
Couple
2 review
9.0/10
Great
Posted on Jun 2, 2024
It's not a new, shiny, flashy hotel, but the calm atmosphere was very nice. I think most of the guests were older Westerners. It's on the outskirts of the old town, so it's not too noisy. But you can walk to the tourist center. We also used the free bicycle rental service.
The pool isn't very big, but it's enough to cool down during the hot season. Everyone was relaxing while reading. The Vietnamese iced milk coffee we had at the minibar by the pool was very delicious.
The breakfast buffet had so many dishes that it was overwhelming, and they were all delicious. We checked out early in the morning, so we couldn't have breakfast on our last day, but they prepared a big box of bread and fruit for us to take out.
I was also interested in the beach resorts in Da Nang, but if you're planning on sightseeing mainly in Hoi An, I recommend this hotel.
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Response from Property: Dear momota,Thank you so much for your thoughtful and detailed review! We are delighted to hear that you enjoyed your stay with us and appreciated the calm atmosphere and convenient location of Anantara Hoi An Resort.Thank you again for recommending our resort, especially for those planning to explore Hoi An. We hope to have the pleasure of welcoming you back in the future!With kind regards,Ross Sanders - Area General Manager
Guest User
Deluxe King Garden View Suite
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 21, 2024
I really enjoyed my 2 night stay.
The Old Town is within a 10-minute walk, and there are massage shops, cafes, and several shops in front of the accommodation.
With the Thu Bon River in the back, it has a peaceful atmosphere.
What is especially impressive is that it is environmentally friendly, so the room is equipped with water bottles, wooden combs, toothbrushes, etc.
The breakfast restaurant also does not use disposable products such as plastic or vinyl, so it was nice to be able to read their values.
It was nice to have a bunk bed, which is popular with children.
I had a great vacation with my family in the large swimming pool.
Original TextTranslated by Google
Response from Property: Dear valued guests,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Weilaiwendy
Deluxe Balcony Room
Stayed in Apr 2024
Couple
4 review
9.5/10
Amazing
Posted on Jun 8, 2024
It is very convenient to stay at Anantara when visiting Hoi An Ancient Town. There are free bicycles to borrow. The hotel's architecture and landscape are very beautiful, and the service is very friendly. This old hotel still has quite a lot of heritage.
Original TextTranslated by Google
Response from Property: Dear Weilaiwendy,Thank you so much for taking the time to share your wonderful experience at Anantara Hoi An Resort! We are thrilled to hear that you found our location convenient for visiting Hoi An Ancient Town and enjoyed our complimentary bicycles.We take great pride in our beautiful architecture, landscaped gardens, and historic resort heritage, it is delightful to know that these aspects enhanced your stay. Our team is dedicated to providing friendly and exceptional service, so your kind words truly mean a lot to us.We hope to have the pleasure of welcoming you back for another memorable stay in the future.With kind regards,Ross Sanders - Area General Manager
Guest User
Deluxe Balcony Room
Stayed in Sep 2024
Family
3 review
6.0/10
Posted on Oct 4, 2024
There are two things that are not as good as expected in the hotel, but the rest are just in line with expectations. First, the breakfast is average. For a hotel of this level, the breakfast is served on the roadside, the dining environment is not good, and the variety is small. The breakfast is seriously inconsistent with the hotel level.
Second, the front desk staff will have people who want to do business with you and promote products. This kind of thing should be stopped in a hotel of this level.
Other places are in line with expectations, but there is nothing that exceeds expectations.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you for taking your time to visit Anantara Hoi An and for providing the detail experience with us. I am disappointed to hear that our breakfast buffet did not meet your expectation. Normally, we received great feedback about the breakfast, and I will check with our chef to see what went wrong on those day. Our breakfast only served at the art space for temporary for a few weeks when we are renovating our breakfast area. I’m sorry for that we let you down and sorry for this inconvenience caused.Regarding the front desk, we will review the check in process to ensure the arrival is always smooth and welcoming as possible. We are pleased that the other aspect of your stay was positive, and we hope to have pleasure of welcoming you back in this beautiful ancient city.Kind regards,Ross Sanders - Area General Manager
NEE rainbow
Deluxe Queen Balcony Room
Stayed in Jan 2024
Couple
44 review
9.5/10
Amazing
Posted on Feb 18, 2024
The location of the hotel is very good, the park is small and quiet, and it is next to the river. The overall facilities are relatively old, but the gray space at the entrance is well designed and suitable for leisure and daze. The water temperature of the swimming pool is good and the depth is relatively shallow, suitable for children to play and suitable for family outings.
Original TextTranslated by Google
Response from Property: Dear NEE rainbow,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the excellent location of Anantara Hoi An, nestled by the river.Thank you again for choosing to stay with us and for sharing your thoughts. We look forward to the pleasure of welcoming you back for another family outing or leisurely stay. If there's anything specific you would like us to address or if you have further suggestions, please feel free to let us know. Safe travels!With kind regards, Ross Sanders - Area General Manager
지은
Deluxe Queen Balcony Room
Stayed in Oct 2023
Couple
2 review
10/10
Outstanding
Posted on Nov 30, 2023
I had a hard time deciding which resort to go to among the many resorts in Hoi An, but I chose it because it was close to the swimming pool and Hoi An Old Town!
I was worried that the pictures wouldn't come out pretty because of the rain.
The photos came out so pretty and the staff were so friendly that I remember them! The room was very clean and the breakfast was delicious. Banh mi and rice noodle scramble! It tastes even better when you eat it in a place with a view of the Thu Bon River!
After checking out, I asked if I could store my luggage so I could explore more of Hoi An, and they said yes, which was really nice :)
Original TextTranslated by Google
Response from Property: Dear 지은,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Guest User
Deluxe Balcony Room
Stayed in Apr 2023
Solo traveler
4 review
10/10
Outstanding
Posted on May 13, 2023
A manor-style resort hotel, located in Hoi An, a small town with a lot of history. But the biggest surprise of this trip is the South Bank New World Beach Resort, which is 15 minutes away from it. As the latest comprehensive resort in Vietnam, it has three hotels, countless swimming pools, and a golf course ranked thirteenth in the world. It is definitely not to be missed by friends who like surfing🏄. The invincible infinity swimming pool is suitable for filming at sunrise and sunset, and there are a variety of food types. You can eat in the hotel for a week without repeating the same! You can also drive to the beautiful Bana Mountains to see the ruins of the Champa Kingdom, go to the Coconut Grove to take a coconut boat, and experience sea karaoke
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon. With kind regards, Ross SandersArea General Manager
Guest User
Deluxe Twin Balcony Room
Stayed in Jun 2024
Business traveler
15 review
10/10
Outstanding
Posted on Jul 30, 2024
Very good experience
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Yuki Sze Sze
Deluxe Queen Balcony Room
Stayed in May 2025
Couple
14 review
10/10
Outstanding
Posted on Jun 14, 2025
静中带旺的位置,服務到位
Translate
6/10
Response from Property: Dear Yuki Sze Sze,Thank you for choosing to stay with us at Anantara Hoi An, and for sharing your nice feedback and pictures.We are all delighted to know that you enjoyed our good location with its serene vibe, and the genuine hospitality delivered by my passionate team. Thank you for your kind words and recognition. We are also glad to hear that you departed happy after exploring the old town.It was a pleasure having you with us, and we all look forward to welcoming you back soon for another memorable experience.Kind regards,Ross SandersArea General Manager