Premier Inn Holyhead

Very nice, clean big rooms. Food was good especially breakfast. Staff were fab and friendly. Very helpful too. Prices were reasonable.

Comfortable room and bed. Quiet room. Overall about what we expect from a Premier inn … But.we had booked and pre-paid for room & breakfast. When we arrived for breakfast in the morning we were told that we could not be served as we had not reserved a table! One would assume that booking and pre paying for breakfast you would be allocated a table but no table…. We were told we should have asked for a table for breakfast when we booked in but this was not made clear to us when we arrived…in fact we were directed to the self- service ‘ booking-in machine’ where we interacted with a machine that did not warn us about the breakfast situation…not happy

Excellent one of our party is in a wheelchair and we found the staff very helpful and really friendly and went above and beyond! I would highly recommend this hotel for any disabled guests.

A Shiny, new, clean, friendly place to stay, with lots of parking and brilliantly located to be really close to the ferry port . We stayed overnight , after a long drive and spent a couple of great hours exploring the coastal path and the beaches before catching the ferry . The breakfast was good quality , and one of the best we have had air a hotel for a long time. The staff were really helpful too, which was much appreciated. We will definitely be returning

stayed for one night Just off the Ferry at 2 in the morning greeted by a lovely hostess and went to our room tired hotel very clean , but the Mattress on the bed had springs sticking out the side and was the worst nights sleep I have ever had . Complained in the morning on checkout and the lady I talked to said "no one had told her , sorry about that " . for a hotel that prides them selves on comfort I thought it was a poor response .

Just an overall pleasant and wonderful stay!! Almost 2 years ago, my Uncle experienced a life changing medical event, deeming him permanently physically disabled. Going from a fiercely independent tradesman to completely reliant on others is a transition he has struggled with. This trip was the first time since the event that he has been on holiday and it was for a family weekend (20 of us all stayed on Angelsey and spent time together). We booked an accessible room at the Premier Inn as we believed this would be the best option for a wheelchair reliant person. The room itself was clean, tidy and accessible. Basic but exactly what it said on the tin. My only gripe in the room would be an extra bed or even a pull out bed of some sort. Often a disabled person will travel with someone who has caring responsibilities and it is not always appropriate for them to share a bed or book an extra room. The staff. Just wow!! So welcoming, positive and attentive. As it was a bank holiday weekend, the staff were obviously run off their feet and very busy however they were always friendly and polite. I didn't stay at the Premier Inn but I was there morning and night to tend to my Uncle's medical needs and there were not a time I was unwelcomed or felt uncomfortable. Staff all had a can do attitude and a willingness to help! They assisted with the basic things like opening the doors for a wheelchair user despite being very busy, they rearranged dining places to accommodate the wheelchair, nothing was too big of an issue. Ever! The staff single handedly made the trip and my Uncle, who was nervous to go on holiday for the first time, 200 miles away from home and all his comforts, is eager to rebook and go again. Thank you so much for helping us to make memories when 2 years ago we were almost robbed of the chance!