Airport Honolulu Hotel

前台很Nice

ありがとございます！またよろしくお願いします

In the hotel's restaurant. We had to wait some considerable time to be attended to, we ended up seating ourselves, getting our own menus and water, whilst the sole server juggled his other responsibilities. After a very ordinary fish & chips meal, with the thinnest fries we've ever seen we received a bill for the equivalent of AUD $90 to which not only had a 4% kitchen charge been added but additionally a further 18% service charge. Neither the meal or service justified this charge in any way. We left what we considered to be a fair and reasonable payment which more than covered the cost. For the AUD$ 75 cost we could have fed four people with a far better quality meal. We had been unable to use our drinks voucher in the restaurant, so after the meal we went to the bar in the same hotel to use our vouchers to get a drink. Whilst there a very disgruntled server from the restaurant and some random woman from the bar came and accosted us, snatching a jam jar of tap water we had brought round with us to finish at the bar. We were basically accused of stealing a jam jar of tap water whilst sitting at a bar in the same hotel, as paying guests! A waiter from the restaurant hung around the entire time just to ensure he got his jam jar back! Next morning we loaded our own cases onto the free shuttle bus. The driver tried to dismantle our cases, we asked him to leave our cases to allow space for other guests & we wanted them to stand in the luggage space adjacent to the rack, as they had done on the way to the hotel. The driver began shouting at us, threw a tantrum & went to get his boss, who came out & saw no issue with our cases. The driver then began driving recklessly, racing round corners and braking heavily. Guests had to tell him to slowdown and stop driving dangerously. He then made all the guests remove their own bags unassisted after we informed him his behaviour certainly did not warrant any tips! A shocking & horrible end to our holiday & not a very good advertisement for the USA Dreadful tipping culture of entitlement even if service does not warrant it! .

No body wash no lotion...thry failed to check maybe. But its ok. The convenience from airport to hotel and vice versa is more important. Its my 3rd time anyway.

接機比較慢等了40分鐘，按金不收現金要刷信用卡，酒店還算乾淨，就是晚上睡覺聲音比較嘈雜 設施：比較老舊 衞生：乾淨整潔 環境：嘈雜 服務：還行

設施齊全，衞生環境和服務很好，每小時一班的班車去機場非常方便，是轉機或者早班機的首選酒店。