Gatwick Inn Hotel - for A Peaceful Overnight Stay

gaitwick機場出來將就一晚還算可以

El hotel necesita algo de limpieza y renovación en las habitaciones, pero es muy agradable el recepcionista. Me senti muy bien recibida. Lo recomiendo si lo necesita en caso de una o dos noches de emergencia.

Absolutely appalling! I checked in at midnight. On arrival the hotel front door was wide open, opposite the front desk with no one manning it. My room key (for the room right next to the front door) and a document with all of my personal details was left next to it. This is not only exposing my details to the random public but also my room key… anyone could be in my room… both these things are serious safety threats. Once I entered my room… I was SHOCKED at the disgusting state of it. Absolutely disgusting, covered in dust, dead bugs everywhere, stains on the sheets, cobwebs on the ceiling (the list goes on but I have attached pictures for proof), and to top it off there was no towel provided… I dread to think what hidden germs and bacteria were hiding in that room. It was an atrocious experience, I didn’t sleep a wink as I was conscious that someone could walk through the front door of the hotel and my room was next door, and also because of how disgusting the room was. I tried to contact the property, but I kept getting ignored or told ‘property non-refundable’. Of course I deserve a full refund but I didn’t even get an apology. DO NOT BOOK!