Ramada by Wyndham Hounslow - Heathrow East

Everything is good

Overall was a nice hotel to stay while being in london, it was close to many locations such as tubes and stores Would recommend to people who want to come for a visit for a short stay. Although the beds are super soft but the staff were very nice.

Ottimo rapporto qualità prezzo ci siamo trovati bene nel complesso è migliorabile la pulizia della hall d'ingresso. Non abbiamo usufruito della colazione o altri pasti perciò non possiamo dare opinioni.forse manca una presenza femminile alla reception per notare i particolari della pulizia??!il giudizio però è buono certamente.

Food amazing however little shady regards their treatment towards an individual with life threatening allergies. Waiting staff assured the food contained none of her allergens yet she started to have a reaction on ingesting some of the food. Antihistamine tablets reduced reaction thankfully. My colleague asked to see the ingredients and all foods offered. This was never produced although asked for several times. The kitchen changed her food upon request. Pudding arrived with the comment “ this contains non of your allergens but we cannot guarantee that ingredients sourced have not been contaminated with nuts in the factory “ So my colleague was being handed the responsibility of Russian roulette with her pudding ! The pudding was refused. Ingredients list again not given on request and her pudding was exchanged for fresh fruit. Appalling service for someone that could literally lose her life from anaphylaxis.

Stayed here as part of a Caledonia coach trip, I was pleasantly surprised, nice clean spacious room, lovely fluffy towels. Bar area small but ample, staff friendly. Breakfast was nicely cooked, restaurant area nice and clean. Reception staff, smart, friendly and polite

I booked here for a one night stay via ********** and it was cancelled at the last minute. It appears the hotel have a government contract which is more lucrative than taking bookings from individuals, so they don't care about letting them down. Not an acceptible way to run a business in 2022. If you want to accept a government contract like you have, you should have stopped taking bookings after a certain time, rather than cancelling the ones you already had.