DoubleTree by Hilton Hotel Houston Hobby Airport

It was a good stay. Close to Hobby. Close to the highways. The room was clean & sufficient. I did put in a request for extra towels before our stay, but they were not delivered until I put in another request with the Front Desk. I appreciate the prompt response. On our first morning, we had to be across town and on the road by ( -latest- 645a, so I called down for room service as soon as it opened at 6am. I was rudely (and oddly) asked the time to which I responded, "6" I was told to, "please hold" for what seemed to be several minutes before my order was taken. Believe me, I get it--its early, I have worked in the service industry, but this reflected poorly. Our order was delivered at 625-- which was fine...plenty of time to get a few bites in before we had to leave. The next morning at the Landing more than made up for the lack of customer service from Room Service. The Landing servers went out of their way to make us feel welcome, even if we didn't get much to eat. They are a fantastic crew. The Front Desk & the Sundry staff were also great! We'd stay here again

Nice hotel but in the process of remodeling. Bathroom faucet leaked, power outlet didn't work. I'm sure they will sort it out soon.

Stayed here 4 times in the last year. Every staff member I have met has been extremely courteous & helpful!