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I am really sorry to need to write this review but my experience was awful. The hotel has an oligation to let guests understand that a few rooms (including mine #131) are really more like a basement dungeon than $380-$500 per night upscale hotel room. Upon check-in, they claim you are getting a beautiful room but due to this being a historic building, it "may not get the most natural light." Well, that is an understatment. What they actually mean is that they are placing you in the basement dungeon which is moldy and dank. There are no windows. I could hear mice or rats running around in the walls in the middle of the night. It's pure corporate greed to use this room for a paying guest (which needs to be storage.) I feel swindled. It was a punishment that I paid for. After some negotiating, they took $50.00 off but it was still completely overpriced for a musty & dank dump with mice in the walls. I would not recommend this place to anyone who is a saavy, self-repecting traveller. Read the negative reviews - they are all correct. To end on an upbeat note, I did enjoy the veggie burger and fries. But the rest of my experience was a nightmare.

We stayed at The Wick Hotel recently, and our experience was mixed. It used to be a place where we felt genuinely welcomed by friendly, outgoing staff, but this visit left us disappointed in several areas. Positive notes - It was wonderful to see Quin and Maria still on the team. We’re glad one of the original guests-facing staff (OGS) is still there and contributing to the ambiance. - Quin in particular stood out as a bright spot during our stay. Areas for improvement - Guest service: The overall level of service felt lacking compared to prior visits. We missed the warmth, attentiveness, and proactive hospitality that Alison and Jordan consistently provided in the past. Their absence was noticeable, and the interactions with the staff this time did not meet our expectations. - Staff consistency: Having different faces and a lack of continuity in service can affect the guest experience. The standout friendliness from Alison and Jordan was missing, which diminished the overall feel of the stay. - Food quality: The meals were extremely lacking in quality and presentation, to the point where we did not finish our food. This was a major letdown and detracted from the overall value of the experience. Recommendation - The Wick Hotel has the potential to be excellent again, but it would benefit from: - Re-emphasizing guest-service training and consistency, with a focus on friendliness and proactive assistance. - Encouraging staff retention of long-time associates who guests have learned to trust and love, such as Alison and Jordan, or ensuring new staff reach a similar level of warmth and attentiveness. - Reassessing the kitchen and menu quality to ensure meals meet guests’ expectations and provide a satisfying dining experience. Overall We hope the management takes note of this feedback and strives to restore the level of hospitality and culinary quality that once made The Wick Hotel a standout. We still appreciate Quin and Maria’s continued presence and hope to see more of that same welcoming spirit across the team on future visits.

some harsh reviews here ..... we enjoyed our 2 night stop... right on the edge of the town and a short walk to the high st / train staion /shops / coffe / bars. it's a quirky industrial conversion, the pictures are representative, big room, nice facilities, coffee and iced water on tap at reception. staff all nice.... all in all pleased we stayed

Very nice hotel Great staff, clean and modern Unique restoration of an old candle factory Highly recommend if you're in Hudson NY

It was over 90 degrees out. The air conditioning in the room was not working. When we went to call the front desk, we found the phone was not working. The person who came to look at the air conditioning controls and the phone told us that nothing could be done, but the engineer could look at these things the next day. We found that unacceptable, so the hotel employee went to check whether another room was available. While she was gone, the television turned itself off. We were moved to another room and were told that it would take some time for the air conditioner to cool the room down, since it had been off. The temperature of the room got down to 75 degrees, but not lower. We were out of the room most of the next day. When we returned, it was clear that the air conditioner was not working. An employee came up to the room, but the best he could offer was to change our room again! We declined. For a two-night stay, we did not want to be changing our room every night. Also, the air conditioner was leaking, leaving a puddle on the carpet. And the configuration of the light switches were peculiar such that the light could not be off in the bedroom and on in the sitting room. Although the hotel staff was lovely and pleasant, we will not be staying at The Wick again.

Let’s start with the good: It’s in Hudson. And the shower products smell good. Now the okay: Staff was friendly enough. Nothing special, given the high price for a room. And the Bad. Totally uninspiring setting. Room was teeny and offered such a depressing view that I kept the curtains closed and felt like I was in a cave. Floors creek everywhere. Bed was comfortable but on the soft side. Did I mention how small and uninspiring the rooms were, despite costing a fortune?