Ritz · smart Haiyu (Huizhou Shili Yintan store)

I stayed at this hotel 1.5 years ago, and everything was great. However, my second stay during the May holidays (五一) was a nightmare. The room was disgustingly dirty: stained bedsheets, cockroaches everywhere, damp air, and an uncleaned air conditioner. We asked to be moved to another room, but the staff claimed no rooms were available—unless we paid 1,800 RMB for an "upgrade" (a room that normally costs 200 RMB). We refused. Later at night, we were woken up by loud scratching noises inside the ceiling—it sounded like rats or mice. We were so scared that we left immediately and demanded a refund, but the hotel refused. Never again. I strongly advise everyone to avoid this place, especially during peak seasons when they clearly neglect cleanliness and customer service.

洗頭時覺得臭，還以為是我游水時打在頭上的海水臭，洗了幾次還是這味道覺得不對勁 拿起瓶裝洗髮水看，2022年5月過期了，關鍵是4歲的孩子也用了這樣洗滌用品，我靠🤮🤮🤮雜牌可以接受，過期二年還給客人，太過份 太不負責任了，……停車場沒有電梯上酒店，停好車後冒着雨拖着行李帶着孩子原地返還幾百米到小區門口，又左拐右才到樓下……體驗不好

위치 풍경는 좋다. 그러나 다음부터 절대 이런곳에 가지않을것이다. 태어나서 이렇게 많은 바퀴벌레는 처음본다. 불을 끄면 몰려들까봐 불을 끄지도못하고 밤새 잠도못잤다. 다음부터는 절대! 가지않겠다. 아마 쇼파 안에 바퀴벌레들이 사는것 같다. 아직도 머리가아프다.