SYMPHONY TOWER - BALAKONG SERI KEMBANGAN

I want to make a report that they said Netflix is available however it’s not available and when I text them they nvr replied to me and the refund it’s been a week and nvr refund me yet

Worst place I’ve ever stayed in my entire life . Most problematic management . I would give zero if I can . The checkin-in process was so ridiculous. Asked me to take key from mailbox gave me a wrong code for the box . Called multiple times no response but give me silly reason “helper didn’t update new password “? . And then went to the room only to discover its a wrong room not the one I ordered . My whole plan ruined because of this homestay!!!!! I stayed in this place 29th and they promised refund for deposit 2-7 days but yet until today (11/09) I haven’t received yet!!!!! JUST DONT CHOOSE THIS PLACE IF YOU DONT WANT TO HAVE A TERRIBLE EXPERIENCE . The management will keep on remind you to give 5 star review so you can have some free stay .HELL NO . Even you give me free also I’ll never return here . I’ve used multiple apps to reserve homestay so far this the WORST AND WORST 👎🏻

agence pas sérieuse du tout ! Piscine fermé, nous n’avons pas été mis au courant, l’agence n’a pas voulu nous rembourser encore pire ils nous ont ignoré. Finalement nous avons été reloger dans un autre appartement à la fin de notre séjour. Propreté à revoir totalement, des cheveux partout, ils ne changent même pas les draps mais plutôt mettent un coup de parfum. Ne parlons pas d une serviette toute sale.