Scribner's Catskill Lodge, a Member of Design Hotels

Visited Scribner’s just after New Year to get some skiing in on Hunter Mountain, it was an excellent choice. The hotel has a rustic but modern flair, with a wonderful lounge arranged around a central fireplace. The rooms are spacious, with a modern decor. Prospect Bar and restaurant, on site, served great food mainly provisioned from the Catskills region. A little more upscale than other places in Hunter, it was excellent. Both the hotel staff and those in the restaurant were friendly and knowledgeable. Will definitely recommend.

The hotel is beautifully decorated and the grounds are lovely. However the staff, despite having their Marriott policies on their website, seem to have zero understanding or recognition of elite status. From the restaurant to the front desk, the hotel seems understaffed. Don’t expect an upgrade or late checkout for elite members. Restaurant had great food, but our waitress seemed to run away any time we had questions. Cute hotel, but pretty disappointed with the service we received.

Staff is rude and not friendly. Room not ready at 3 and was told we would be texted when the room was ready and had to text them at 4 to see if it was. Feel like were being an inconvenience and dont want children around. Dont recommend coming with your kids or if you want good customer service.

My biggest concern when staying somewhere is that I hope the bed will be comfortable. The bed at Scribner's is fantastic. It has the perfect balance of firm and softness. The rest of the room is simple with all the necessities. They have their own soaps which smells amazing as well as a rain shower that is extremely enjoyable. The grounds of the lodge feature a lounge that has various chairs, games, tables and even an indoor fireplace for you to relax at. They have a fire pit right outside the lounge where you can make smores each night. The heated pool came in handy as it was 45 when we stayed there. There is also a sauna that I strongly suggest you use. The lodge is simple and beautiful. It's the kind of getaway that forces you to take in the gorgeous view from your room and relax. Nearby, there are hikes that I highly suggest going to. The lodge felt central to a lot of places so that's another reason to stay there as well.

This is a beautiful upstate hotel resort located about 2.5 hours north of NYC. There is a restaurant on site, a pool, small outdoor sauna, and deck where you can roast marshmallows in the evening. They also had a pool table and a large selection of books behind the main registration deck. I highly recommend booking a “round.” These are a 2 minute drive from the main lodge (maybe a 10-12 minute walk up the trail) and are so worth it. They are impeccably clean and brand new. They come with a small barrel-shaped soaking tub outside. My favorite parts of the room were the window seat and the electric fireplace. The food at the restaurant is very good. Drinks are a bit limited. As I am not a big drinker anyway, this did not bother me. I highly recommend the Mocktail “Catskill fawn.” The service in the restaurant is definitely slow, so bring your patience with you. I had an issue with hot water in my round. I asked for assistance and it was fixed within 10 minutes and my amenity fee was waived. This turned what could have been an unpleasant aspect of the stay into a great experience, as the customer service was excellent. I highly recommend staying here. I would imagine that it is even more beautiful here in the fall. It is very close to nearby hiking areas and restaurants in the area. I highly recommend stopping at Alleyway Ice Cream on your way up- about 30-35 minutes from the hotel. You won’t be disappointed :)

Run away if you’re an ambassador elite. They absolutely have no clue what that is. And the FDA I spoke with was so rude, which is consistent with what most people here say. He kept on telling me “I will tell you for the 3rd time since you don’t seem to speak English.” I am a well known trial attorney in NYC and a member of the multi million dollar advocates group. I get paid millions of dollars to speak with English. The FDA seems to think that if you don’t have an all American accent, you’re a piece of sh*t. Big mistake, huge mistake.