Holiday Inn Express & Suites Huntsville West - Research PK

This is a sorry hotel. We paid extra for breakfast and come to find out only 1 of the four of us get breakfast. I hope this does not become the norm. Pay 200 bucks and cannot even eat breakfast. Its actually the first time i ever had to pay for breakfast at a hotel.

Our vehicle unexpectedly broke down on our drive home from Orange Beach, AL to Louisville, KY. After being stranded on I-65 for an hour with two 8 year olds, and then a tow to the nearest service center, my husband and I were desperate for a nice, clean place to rest our heads while our vehicle was being serviced. This hotel and every single staff member were rock stars! Can’t say enough about their kindness, understanding and hospitality. We had to hangout in the lobby for a few hours after checkout, until our vehicle was ready. The staff kept our items safe and let us walk to a nearby restaurant for lunch. Top notch!!!

This hotel was great! We were in town visiting family. The room was clean, front desk worker was friendly, breakfast was delicious and the halls were quiet. We’ll definitely be back to Huntsville and we’ll be staying here again! I highly recommend this hotel.

We stayed here while vacationing to visit a friend in the area. This big, new-seeming, clean hotel is located in a well groomed commercial park just off busy local highway 72 in Madison. It’s extremely convenient to restaurants, corporate facilities and other amenities and close to the person we visited as well as the church on this Easter Sunday. I rented the two-queen room because it was all I saw online; I wish I'd asked about moving to a king room, because the hotel seemed empty. Nice linens and good mattresses. The shower had the pressure of a car wash (good). The breakfast offerings were standard/good and the breakfast lady was very friendly and helpful. The front desk men performed their duties in an efficient and somewhat perfunctory manner which, combined with the scarcity of other guests, lent the hotel a rather anonymous, corporate atmosphere. The outdoor pool was of course closed in March. Conclusion: this is a comfortable, well-maintained property in a fine location to anything in Madison. While its atmosphere perhaps lends itself to business more than vacation travel, we would stay here again.

Very fine hotel which seems new. Fine rooms. It isn't a favorite location for me but if you only need it for an overnight stay it is very fine. Our stay was so short as we didn’t explore the facilities, but the overall impression was good.

The staff was friendly and the lobby and rooms were spotless clean. Beds were comfortable One small complaint was the shower temp regulator didn’t work right and water seemed too warm. Told staff and were responsive Centrally located in Rte 72. Will definitely return