مستخدم نزيل
4 يونيو 2025
On arrival we welcomed with a warm happy smile, we was given a late dinner due to arriving late once we finished we was given a tour of the hotel. When we had early morning trips they staff prepared breakfast boxes for us. Food was always prepared amazing and always enjoyed throughout our 2 week stay you will never go hungry. When relaxing by the pool you will always have drinks brought over ( they will memorise your drink order and get to know you personally). Staff made you feel at home and welcomed at all times always engaging in personal conversations, happy to help you, offering to take photos for you. A massive thank you to restaurant manager Ayman El Masry who recognised it was our honeymoon and surprised us with little gifts and cake. Whenever he saw us he would make time to talk to us make sure we are ok and enjoying ourselves although he was very busy. I would also like to take time to thank Ahmed at reception he always made us feel welcome and at ease, happy to help us no matter how big the ask. Mina was always making a joke with us keeping the atmosphere positive. Unfortunately we didn’t get the name of the man who served us at breakfast and dinner however his service was 5 star for sure always happy, providing amazing service and engaging conversation with us. Room service was professional and always left us with a smile when walking in, the room was always spotless and left smelling fresh, they are fast but very officiant everything was always stocked up. Reception always are happy to organise when you are wanting to go out the resort and explore, you can also get a free bus towards the small market and beach. The location of the hotel has amazing views and we would most definitely recommend everyone to come here ! We most definitely will be back, thank you for making our honeymoon special and open to remember.
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