مراجعاتكاسا كوك الجونة - للبالغين فقط

رد من مكان الإقامة: Dear Jiang Geng,Thank you for sharing your feedback. We appreciate your perspective on the surrounding area and want to clarify that our hotel is located in the beautiful destination of El Gouna, which is a distinct city from Hurghada. We take pride in providing accurate information about our location and surroundings to ensure our guests have a clear understanding before booking their stay. Your comments are important to us, and we will continue working to enhance the guest experience at our hotel!Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Caibaoma, Thank you for your feedback. We would like to clarify that our hotel is indeed located in El Gouna, which is a separate city from Hurghada. Your feedback is valuable to us, and we apologize for the inconvenience caused by the transportation incident and the room condition. We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations. Rest assured that your concerns will be addressed with our team to prevent similar issues from occurring in the future. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide a more enjoyable experience!Best regards,Guest Relations Manager

رد من مكان الإقامة: عزيزي الضيف، شكرًا لك على تعليقك الإيجابي! يسعدنا أن فندقنا قد نال رضاك، وأن خدماتنا كانت سريعة وفعالة. يسعدنا أننا استطعنا معالجة استفساراتك بشأن موقع الغرفة، وأنك استمتعت بالترقية إلى غرفة مطلة على المسبح. يسعدنا أن الشاطئ الجميل والمسابح والخدمة المتميزة قد نالت إعجابك. يسعدنا أنك استمتعت بتجربة غروب الشمس، والنبيذ والمشروبات والوجبات الخفيفة المجانية، بالإضافة إلى أمسية الموسيقى الحية ووجبات الإفطار والعشاء اللذيذة. نتطلع إلى الترحيب بك مجددًا في المستقبل، ونقدم لك إقامة رائعة أخرى! مع أطيب التحيات، مدير علاقات النزلاء.

رد من مكان الإقامة: عزيزتي يودور-لينغ، يسعدنا سماع أنكِ استمتعتِ بإقامتكِ في فندقنا! نقدّر ملاحظاتكِ، ويسعدنا أنكِ وجدتِ هدوء الأجواء والشاطئ الخاص ممتعًا. شكرًا لكِ على منحنا هذه الفرصة، ونأمل أن نرحب بكِ مجددًا قريبًا! مع أطيب التحيات، مدير علاقات النزلاء.

رد من مكان الإقامة: Dear Valued Guest,Thank you for your review! We're delighted to hear that you found our hotel to be very good and offering great value for money. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for your positive feedback! We are glad to hear that you enjoyed our service and new facilities. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Zhangerjun, thank you for your feedback! We are delighted to hear that you found our hotel suitable for a comfortable stay. We hope to welcome you back again soon!Best regards,Guest Relations Manager

رد من مكان الإقامة: عزيزي يمانشياوتو، شكرًا لك على تعليقك الإيجابي! يسعدنا أن تجربتك كانت رائعة، ونتطلع إلى الترحيب بك مجددًا في المرة القادمة! مع أطيب التحيات، مدير علاقات النزلاء.

رد من مكان الإقامة: Dear Valued Guest, Thank you for choosing our hotel for your trip to Egypt! We are delighted to hear that you were satisfied with our services and enjoyed the delicious food. Your kind words motivate us to continue providing excellent hospitality to all our guests. We look forward to welcoming you back in the future! Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Valued Guest, thank you for your feedback! We appreciate your kind words about our stylish ambiance and will definitely take your comments about the service into consideration to improve. We hope to welcome you back in the future for a better experience!Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Valued Guest, Thank you for choosing our hotel for your vacation, and for sharing your experience with us. We are truly saddened by the situation you have faced, and would like to acknowledge that it happened only due to the language barrier and thus communication difficulty. We strongly hope you'd consider revisiting our property once again so that we can change your impression to a positive one!Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Beiwolideyinhe,Thank you for your feedback! We're glad to hear you enjoyed your stay with us. While we appreciate your suggestion, we believe that Egypt has so much to offer and hope you'll consider visiting again in the future.Best regards,Guest Relations Manager

رد من مكان الإقامة: Dear Valued Guest, thank you for your feedback. We appreciate your honesty and will strive to improve to meet your expectations in the future. Best regards, Guest Relations Manager

رد من مكان الإقامة: Dear Huyuguan,Thank you for your fantastic feedback! We are thrilled to hear that you had a great experience with us. Your positive comments mean a lot to us. We look forward to welcoming you back for another great stay in the future!Best regards,Guest Relations Manager