Guest User
October 5, 2024
I have to give a lot of praise to this hotel. We booked two connecting rooms for our children during the National Day holiday. They confirmed the check-in time and requirements with me in advance. On the day of check-in, the concierge took the initiative to help with the luggage and greeted the children enthusiastically. The hotel has a great atmosphere and is especially friendly to children. Although the hotel facilities are quite old, it is a branded hotel after all, and the standards in all aspects are still up to standard. I chose Crowne Plaza instead of a B&B because I believe that staying in a branded hotel with children is guaranteed in all aspects.
The facilities in the room are particularly child-friendly, with bath toys, building blocks, car toys, and various details prepared for children. Unlike some other hotels where the parent-child rooms are perfunctory.
The hotel's facilities are especially suitable for bringing children to play. The room balcony faces two large outdoor swimming pools, one of which has recreational facilities. A little further ahead is the area for sand digging, outdoor climbing and sliding.
The hotel is also equipped with free train rides, fishing areas for children, vegetable plots for digging vegetables, go-karts, and parent-child bicycles. I played in the hotel for 2 days but didn't finish it. It is especially suitable for young children and also for parents who want to travel with their children without getting tired.
In addition, there is a wetland park behind the hotel, which is really full of surprises. I saw a lot of beautiful black swans, peacocks and flamingos. The environment was very good. Natural oxygen bar
When checking out, they asked me if I was satisfied. Because I made some suggestions, the staff took them seriously and gave me a small doll as compensation. They also contacted me to specifically mention this. Finally, I left my iPad in a hurry and accidentally left it behind. The hotel contacted me within half an hour and mailed it to my home by SF Express. Their service awareness was very good.
Overall, this trip really exceeded my expectations. Even my children said they would stay here again next time. I hope that hotels that provide such dedicated service can get better and better.
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