Name: Hyatt Centric Chicago Magnificent Mile
Address: Chicago, United States
Rating: 8.8

United States

New York

India

Bengaluru

Chicago

Atlanta

China

Hong Kong

Malaysia

Kuala Lumpur

My recent experience was exceptional, largely due to the outstanding service from the hotel’s staff.

I was warmly greeted by Mark at reception, whose professionalism and friendly demeanor immediately set the tone for a comfortable stay. He went above and beyond to make sure our room was perfectly suited to our needs, and provided us with our special needs of amenities in the room. I was equally impressed with the attentiveness of Eva from housekeeping, who assured we had everything needed in the room. Byron at the concierge was quick to offer assistance from arranging transportation to offering help when I accidentally hurt myself at the hotel front door. The staff at Hyatt Centric Times Square truly made this visit memorable.

The rooftop bar has an amazing view and the location is perfect if you are exploring Manhattan. Nevertheless, the air-con in the room is quite noisy, and the insulation of rooms could be better. Regardless, I would highly recommend staying here if you’re looking for comfort, convenience, and genuine hospitality.

The room and service were all OK. But without my knowledge, the front desk swiped my card for authorization. Fortunately, Ctrip helped with communication and coordination.

The hotel is very clean, but small. The well room faces the office building, and the Empire State Building can be seen from the top floor. The view is excellent, but it was outsourced by the hotel. The service attitude at the front desk is also very average, but although the hotel is small and well-equipped, there is a printer at the front desk. The location is excellent and relatively safe. Nothing strange happened during my 2 days stay 😂

Guest services and front of house staff were all very hospitable which made our stay in Bangalore and unforgettable one! Compliments to all of you from the hotel, great work! 👍🏼👍🏼👍🏼

Everything perfect but was told breakfast only starts at 7.30am when check in. It would be great to have breakfast starts at 6am for business traveller that needs to leave early in anticipation of the heavy traffic.

The room is in a good location, located in the center of Chicago. The surrounding area is relatively safe and you can experience the city scenery of Chicago very well. It is also convenient to go to the surrounding attractions.
There is a McDonald's downstairs, which is also very convenient.
The sanitation environment of the room is very good, but the sound insulation feels a little poor.

The hotel is in a very good location. There is Starbucks downstairs. It is convenient to eat next to Friday. There is a whole food supermarket on the street. The fruit food is very good. You can walk to the scenic spot by the lake. This time, you can book a twin room, a big three. Lived very well, gave three free drinks coupons, luggage service is very good

Hyatt Centric

Columbus

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