Name: Marien Puerto Plata
Address: Puerto Plata, Dominican Republic
Rating: 7.3

Mexico

Cancun

Puerto Morelos

Dominican Republic

Puerto Plata

Akumal

Bahia de Banderas

Benito Juarez

I recently stayed at this hotel and noticed a few areas for improvement:

1. There was loud noise from what seemed like an exhaust fan outside, requiring the balcony door to be closed for quiet.
2. The room was very humid, and I hope the hotel can add a dehumidifier system. 
3. There were too few power outlets, and the ones near the bed were awkwardly placed behind the bedside table, making them hard to reach.
4. The hotel had a noticeable damp smell in both the rooms and hallways, and ventilation was necessary to reduce it.
5. The Wi-Fi was slow and unstable, which was inconvenient.
6. As for the restaurant, the food tasted average, with the grilled meats being too salty. It would be great to see more breakfast variety, especially in terms of bread and sugar-free yogurt options.

We arrived on the 1st, it was their official opening day, the 1st 2 days were exceptional, service, food , staff, drinks, amenities and activities were great. Unfortunately minor inconveniences started on our 3rd day, house keeping didn't replace a few toiletries, they started cleaning later than expected (most likely due to the influx of guests) food quality while still good was as great as the opening, I'd honestly give them a next try as the staff were THE HIGHLIGHT  of our stay along with our room.

There is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages. 

Pros : 
1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime. 
2. The room was clean and the view was stunning. 
3. The room has a small place for room service. 

Cons : 
1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though. 
2. Location is a little far from the main street. 
3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person.

Excellent hotel friendly staff ...... Recession Elvin an excellent deal

Hyatt Inclusive Collection

Columbus

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