Katriya Hotel and Tower

In spite of reading lots of bad reviews about this hotel, I took the risk of booking and staying here, looking at the photos and location. It is a good location, but the cleanliness was bad, the room had a very bad smell, it was like suffocating. The reception staffs were very slow and they were not able to communicate a simplest requirement. If anyone wants to take risk like me and want to stay here, then it is up to you. I will not recommend this place to anyone.

Despite a previous disappointing experience, I decided to give this hotel another chance, hoping for improvement. Unfortunately, it was more of the same. Upon arrival, there was a long wait at reception with no efficient system in place. I requested to inspect the room before making payment, and it turned out the hot water wasn’t working. It took about an hour to fix the issue. After finally getting to shower, I realized the room didn’t have proper towels — only a small hand towel was provided. Dinner was another letdown. The restaurant was swarming with mosquitoes, and the staff seemed indifferent even after I raised the issue. To make matters worse, the air conditioner in the dining area wasn’t working. At first, I was confused as to why the manager had turned on the fan — then I realized the AC was non-functional. Even after raising these concerns, there was little urgency from the staff, and I found myself still waiting for resolutions. On top of everything, the Wi-Fi connection was extremely poor, making it hard to get anything done. Overall, this stay was once again frustrating and far from the standard one would expect.

This is regarding 5th floor. Conditions of toilets are terrific. Paint is peeled off on some places. Bath water is not good found some mud flowing through tap, not sure when was last tanks cleaned. Sofa conditions were poor. No toilet door mats / Tap water leaking/ muddy smell all over.

Check in was an hour late @ 3 pm as previous guests were given late check out. Extra bed took 3 hours to arrive. Bathroom had leaky fittings. Adequate towels & toiletteries were not provided. Breakfast was ok. Not worth the price. Better options are available at this price range.

he builder is clearly a visionary — the property is impressively designed and well constructed. However, it suffers greatly from poor maintenance. During the hot season, the air conditioning was non-functional, the lighting was inadequate, and the room service was extremely disappointing. Unfortunately, these issues made my stay quite miserable. Such a well-built property deserves far better upkeep and service.

The housekeeping was very good but ..looking at other section I felt very bad because the most of the lift was not working .. the door key was not working all the day ... The food was not good somedays it's very very good.. and the the hotel is not maintaining well