Insotel Fenicia Prestige Suites & Spa

This hotel is amazing. The staff are so friendly especially Francesco Castagna, for whom nothing is too much trouble. We stayed in a junior suite which was a very large room and bathroom. The pool area is wonderful with the best sun loungers I have ever lay on, so comfy. The hotel is in easy walking distance to the town. The hotel itself was exceptionally clean and the rooms were cleaned very well each day. The breakfast was delicious with so much choice. My only criticisms would be that the food and drinks at the bars are quite expensive. Also in the room it could have done with a privacy blind/smoked glass in between the room and the bathroom. It has a partial blind but not all around the bathroom which could be a bit awkward if sharing with friends. I will definitely return to this hotel and would highly recommend.

Nous avions choisi une suite en demi pension dernier étage avec terrasse ( chambres les plus chères ) avec accès au SPa de l’hôtel résultats = Médiocre , chambre sale, meubles vieux dégradés, salle de bain avec bain à remous et douchette qui ne fonctionne pas, douche qui fuit, pas de miroir grossissant, baignoire Spa à l’étage très sale et dégradée . Restauration en buffet qualité médiocre, insipide et sans aucun intérêt gustatif. Spa de l’hôtel = la plus part du matériel ne fonctionne pas . Bref très déçus nous ne reviendrons pas !!!

This was our second visit to the Fenicia having stayed the previous summer and we thoroughly enjoyed our time here again, so much so we are booked to return again this August. We are lucky to enjoy a number of holidays a year to different locations, always staying in 5* properties, but we keep returning to Ibiza and this hotel. We are family of 7 with 2 adults and 5 older teenagers (aged between 14 and 18 when we visited in August). To us the hotel offers everything we want and does it well. The location is great, in a quiet area but close enough to everything to be able to walk out the hotel to the beaches, bars and restaurants. We always have a car so the free parking opposite the hotel is great. The breakfast is fab. We generally go half board just because it’s often the only package offered by our agent, however we don’t tend to eat in the evening buffet that much as we prefer to eat out a la carte in an evening rather than buffet style, having said that from the few visits we made the offering and standard of the evening buffet is good. If we’re having a day around the pool we often use the pool bar for drinks and snacks. I know people feel it is expensive, but for us it is what it is and the quality is always good. This visit we had four Junior Suites and the rooms are very spacious and comfortable. They also were able to allocate us rooms together which was great. We love the pool at the Fenicia and the new sunbed toppers around the pool are lovely and comfortable. The pool attendant works so hard all day, helping people get beds, helping with umbrellas and giving out towels, as well as keeping everyone safe in the pool and administering first aid for any little accidents! If you want evening entertainment this probably isn’t the hotel for you but again the bar in the reception area is perfect for us, for a drink before we go out or when we get back of an evening before bed. Eva Lopas in the reception bar is a delight and so helpful, making lovely cocktails, even those not on the menu. All the staff at the hotel are excellent and offer a very high standard of service. What I think is testament to the hotel is the number of staff who clearly work there every year, from reception, to housekeeping, to the bars and restaurants, there were so many familiar faces who also remembered us, it felt like returning home. Can’t wait for our next visit this August and look forward to seeing the changes made to the hotel over the winter.