مستخدم نزيل
24 يونيو 2025
unfortunately, the reservation team needs to be more forthcoming with vineyard tour details, which start at 4 pm, and are inflexible. Despite having asked specifically 2 different Whatsapp channels provided on their web page, I was told that we would coordinate our vineyard tour on arrival. I thought that meant it was flexible. Check in starts at 3. so some of us arrived at 3.30, and were RUSHED immediately to the tour. One couple in our group arrived at 4.30 and missed the beginning of the tour, and ran out from their car (its a long drive from Lima) to join. The tour was fantastic. the hotel is wonderful, service was excellent, the rooms beautiful. But the vineyard tour is the highlight, and they are apparently keeping that secret info...All would have been just fine, we all could have easily programmed our arrival if we would have just had the information that I ASKED for.
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