Navy Hotel

3 günlük konaklamamızda temizlik açısından hiçbir sıkıntı yaşamadık, gerçekten temiz bir otel. Yemekleri lezzetli, çalışanları güleryüzlü ve ilgili. Bir daha yolumuz Marmaris’e düşerse konaklayacağım yer belli. Teşekkür ederiz her şey için.

Just back from the navy hotel my wife who suffers Alzheimer’s and was looked after very well by the staff who were excellent,as we were the second people to arrive for the beginning of the season breakfast was served to us consisting of Turkish breakfast and a cheese omelette beans and as many coffees as you wanted.This was our 8 visit here and were surprised all new mattresses on the beds towels changed daily and bedding every other day ,will definitely be back if possible

I was the first to arrive at the hotel for the start of the season. I was greeted by Irmisch (?) on reception. Everything was explained,and I was shown to my room,which was very well fitted out. Due to being the start of the season and only 5 guests on the 2nd day,breakfast was continental "A La Carte" with the additional choice of boiled,fried, and various types of scrambled eggs,beans and such. All the staff are extremely pleasant and go out of their way to help. The only downside has been WiFi being "iffy",but that should be sorted tomorrow. It it is not "The Ritz" ,but I reckon you will not find a place that gives better value for money and great service.

I'm here at the moment!! Wanted to write this review for anyone that's booked here and reading the reviews and worried.. don't be!! I'm happy to be here! Clean rooms and done daily.. bb great,pool lovely.. staff really lovely. Great location so close to beach 👌

This follows on from the review recently written re noisey, unhygenic and uncaring staff attitudes, both in the NAVY hotel and the Jet2 reps. After four months of lack of liaison from Jet2, and then Jet2 reviewing our complaint against the wrong hotel (you really couldn't write this story!), we took our complaint to ABTA but Jet2 are standing by the the fact that they feel this hotel is clean and suitable for families....IT IS NOT - please see the pictures attached. The most upsetting point is that the cot we requested (ordered before we left for your holiday) for our 6 month old baby was not supplied on arrival and following our complaint about this, the Jet2 Customer rep advised us that SIDS is theoretical and that is was fine to expect our infant to sleep in the bed with us - I am really concerned about this lack of concern about safety so please take this into account if travelling with a baby. The cleaner did not do her job with any diligence and left us a lovely plate of yoghurt with a cigarette in it just outside our room.... disgusting. The fridge was rusty and filthy.... certainly not a place to leave baby bottles. We have been advised by Jet2 that there is no need for any electrical check, and they have completed glossed over the disgusting state of it when we arrived. We did not use this fridge during our stay (luckily we travelled with other people in another hotel and we used theirs). The bed sheets were marked - disgusting The shower head was broken with sharp edges, we could not let our daughter shower with this due to possibility of scratching/cutting. The pool side shower - well you can see that for yourself but this was indicative of the lack of cleanliness throughout. We do not have pictures, but the 'toddler' pool was too full of leaves and mess that our grand-daughter did not use this. The noise from a bar nearby went on most nights well into the morning (3am and after) and the hotel were not interested in this and the reps just said 'it was a matter for the police... but likely they wouldn't do anything about it anyway'... there were many complaints about this from other guests, but nothing was done. The pool bar was never open and general staff presence was sporadic. We cannot afford to go to arbitration as suggested by ABTA, so we have to park this now, but we feel extremely disappointed by the experience we had at this hotel (see post by Paul and another by our daughter Charlotte).... from one family to another... please look to another hotel, especially if you have children..... this hotel is simply not concerned for health or safety of customers or your overall customer experience.

Just don't go there. My daughter and son in law and their two very young children had a dreadful experience here. It was too unhygienic to put bottles in the fridge..filthy and rusty, sheets often marked and pool area dirty. Noisy til late hours and Jet2 still gave it three stars and take no responsibility for this poor accommodation or safety issues ....there are lots of lovely hotels in Turkey in this price bracket....please find a different hotel...this one and Jet2 just won't care what your experience is here.