Tui Blue Makarska - Adults Only

We flew out of Manchester on the early flight to Split with the intention of an early arrival at the Hotel in time to catch some lunch and afternoon sun. Upon arrival it soon became apparent that at least 15 passengers had not received luggage. No Tui Rep in the arrivals terminal to approach and only a transport coordinator to be found at the main exit who when informed of the unfolding drama inside the terminal offers no help or advise and merely proceeded to ring the drivers to say passengers would be late. Arrival at the hotel and the situation got worse with a three hour wait for the Rep (Lara) to arrive who then advised us to take a 20 minute drive into the nearest town and purchase a few days essentials and full reimbursement would be forthcoming as we only had the clothes we were standing in. No offer to accompany us or arrange transport all had to be organised by myself. For three days we received no updates on luggage no support help or advise and relied on using the app to communicate with TUi UK as the in resort Rep was not interested. This is no reflection on the resort staff who work tirelessly only to be let down by the rep only interested in selling trips and excursions. The hotel is in need of some maintenance especially the infinity pool which daily had green slime on the entrance steps with tiles missing and sharp concrete showing. Also the room we had the doorway is half blocked by a wardrobe so larger people may struggle to get into the room. There was black mould spots on the bathroom shower wall grout and I don't think the ledge above the bed has been dusted in months as it was thick in dust. TUi advertise "Discover the perfect blend of relaxation and top-class service with our TUI BLUE holidays" This hotel offers scenic views and a small port village next door but apart from that it's far from a 4 star experience. The staff are all wanting to help and can't do enough for you but are being let down. Without them our week would have been a total disaster.

First and foremost having driven the coastline from Igraine to Dubrovnik, this hotel's location is one of the standouts! The way it's built "cascading style" into the sea and around the existing trees is fabulous. When we arrived we asked for a parking space and was duly escorted to one where our hire car was safely parked during our stay. The greeting from reception was warm and friendly and the entire staff from waiters to room cleaning to bar staff were all accommodating and were a credit to the Hotel. We liked the cleanliness of the Hotel, the terrace, the infinity area, and the breakfast experience where you can enjoy a stunning view of the sea. The Culinaream was also a standout, the food, whilst more of a simple menu was well presented, and tasty. Again, choosing a sea view is a must here. Some ways to improve the hotel. I always think that Water should be provided free of charge and that being charged for this is unacceptable. I'm thinking that this is a Tui Bleu rule and this should be reviewed. You can go and purchase water locally but water stations should be available across the hotel. Charging for a sun bed and umbrella on the beach is also not great. We've paid enough to stay here and the added extras like also the four poster outside beds both small and large should be included. You could set up a booking system for these so that people don't hog them but again, another Tui Blue extra that feels like an unnecessary additional charge. The Umbrellas around the pool were a bit flimsy and better ones should be sourced. The building could also do with a spruce up outside. It looked tired in places. The room was no problem at all. The staff dealt with any issues quickly. As others have said before, the hike to your bedroom could be an issue for some and I would say that if you have mobility issues you should think seriously about whether this is the right accommodation for you. Overall, an excellent experience throughout our 9 day stay. The best recommendation you can always give is whether you would tell a friend to come. We definitely would.

The resort does a lot of things well, but needs to tweak things to become a very good/great resort experience. The resort is quite far away from Makarska (20 mins) and there is very little in Igrane aside from a supermarket, restaurants and some souvenir shops. Prices for food and drink is a little higher than the UK, but the local dishes are excellent. The hotel is based on a public beach and there are a few locals that come and this is probably the only place where you will see children, as it is an adults only hotel. They charge for umbrellas and sunloungers, so I'd recommend going to the main pool and grabbing a lounger and umbrella then walking down to the beach to have a swim to return to the pool. The pool area is lovely, but the main bug bear I have is that people take an umbrella each instead of using 1 per 2 people. This leaves a shortage of umbrellas and is annoying when common curtesy should prevail. The hotel should have someone on the gate when people arrive in the morning and hand out umbrellas which would sort this issue out. The hotel says in the paperwork that they remove towels from loungers when people are away for over an hour, but we saw no evidence of this and people would grab an umbrella each and put their towels down and disappear for over 2 hours. The rooms are a decent size, but why have an air conditioning unit that doesn't go below 24 degrees? When we mentioned this at the desk to try and reduce the temp we were told that they dont go below that. We found it too hot in the room and couldnt sleep well at all for the entire stay. The fridge is a good idea, but didn't keep things cold as the temp again couldn't be adjusted and was too warm. We had a balcony which you couldn't sit out on as it was surrounded by walls apart from a small area and didn't really appeal to sit out on. The restaurant is large, bright and airy with plenty of choice. However if you are vegan, lactose intolerant or have other dietary needs then you will be very disappointed. My wife struggled to find anything other than fruit and some bread that she could eat which is very disappointing considering the resort is large and should be able to have a vegan offering. We had a transfer booked back to Split airport and the hotel was able to do a packed lunch for us as we missed breakfast. Reception asked if there was any vegan or dietary needs and we stated Vegan. We knew it wouldn't work out and sure enough when we opened the sandwich there were strips of cheese with cucumber! It seems to be a problem everywhere in Croatia which is strange considering how common vegan options are elsewhere. So all in all a fairly decent stay, but we were left frustrated by so many things that could be easily fixed by the hotel.

Mooi hotel,eten was goed Zonder auto niet te doen,ben je gebonden aan hotel Eten was goed,leuke bandjes of zangers s avonds Zwembaden erg klein voor best groot hotel We kregen als verrassing andere kamer,met zwembad,dat was heerlijk Voor paar dagen doorreis super hotel

We have Just come back from a lovely week staying here, wish we could have stayed longer, if you are looking for a lovely peaceful holiday this is the place to go, just what we needed, our room was lovely and spacious, with air con, large Tv, queen bed, balcony, staff were friendly and attentive, we had 2 small Issues with our room, when reported they were dealt with immediately, loved the pool and the views, umbrellas available, nice bar, QR codes on tables with menu and drinks available to order witbout leaving your sunbed, nice light music playing by the pool, pool towels supplied with a towel card from the spa, and can replace everyday, We used the spa, a couple of times and found this to be lovely and clean, Gym looked good too Restaurant was clean, food was really lovely, we had breakfast and Dinner, something for everyone, everything filled quickly, pasta cooked to order, omelettes for breakfast also cooked to order, staff attentive and clearing constantly, tables out on the terrace over looking the sea, beautiful views. The bar area is not huge and is in the reception area, has tables and chairs and comfortable sofas/chairs but there is also a lovely terrace, just not warm enough in the evenings just yet, live music most evenings, or quiz, other activities were on offer too. We had some Lovely walks along the front of Igrane, very quiet, a limited number of restaurant/bars open for the time we were there. The Beach had lots of sun beds available, this is a public beach, and is stony with crystal clear water. There are a lot of steps in the hotel, so it’s not for people with limited mobility, but I’m sure this is mentioned in the details. We would definitely come back and stay here again, we were there for complete rest and relaxation and that’s exactly what we got.

Clean, nice views off the beach