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The family studio was super small with very little room to walk past the beds. We ended up storing our bags in the patio area and closet since space was already super limited. However, the check in process (kiosk) was the easiest I've ever experienced. You can even add your license plate for parking while checking in. I did interact with a front desk rep once and she was kind/helpful. Though we could have used more towels and weren't sure how to request them without front desk staff. The room was super clean and the entire property is surrounded by convenience stores, restaurants and shops. Getting into Seoul was a bit challenging and took about 2 hours using public transportation so keep this in mind. However, if you plan to stay in the Incheon area, it's a nice spot. I wish we had a higher floor but otherwise it was a good stay.

Everything was fantastic except that the room was not as clean as we were expecting.  There were hairs on the beds and surfaces were quite dusty.  Check-in and check-out was super easy with the self-serve kiosks and having free underground parking was convenient!

The stay was amazing just make sure to bring your own toiletries