Countryside Suites Kansas City Independence I-70 East Sports Complex Hotel

We were to stay here June 30 and July 1. Got to our room and it was gross. Mold in the bathroom, a hole in the wall, tv wouldn't work, and phone didn't work. We finally asked for our money back and stayed somewhere else. Still waiting for refund.

it OK for the price

Pet smell Room 105 smells like pet urine. Avoid that one. 😜

Don’t Stay Here This location is a mess. Hotel/booking website shows pictures of pristine rooms and a beautiful pool. This was not our experience. Make sure you have cash for resort fee. The key pad to get in was busted. I’ve attached pictures of issues we found in both rooms. Dirty bathroom, stained sheets, walls splashed with mystery gunk, & don’t open the curtains or else the curtain rod might come falling down!! We also found a pair of underwear stashed under the bed while we were looking for my daughter’s glasses! Other major concerns we had: 1) there was a plastic bag over the smoke detector and 2) there was a car that appeared to have been in an accident with a window smashed in that idled in the parking lot over night. My husband went to the front desk to inform them about the idling car and they told him to just reach inside the car and turn it off. He said no due to not being sure what that car had been involved in. Eventually the front desk lady call the cops and even the cops refused to reach in and turn it off. They informed the front desk agent that they would be back to tow it once 24 hrs had passed. The hallways were unkempt with ceiling tiles falling in & trash cans in the hallway to catch rain. The pool was also closed due to mold in it. Also there are massive potholes in the parking lot you need to watch out for. Finally, online we paid $149.99 per room for Friday night. Only to find out that they had a sign advertising 49.99 as the going rate.

Honest Opinion Went to help my sister fix up her house and needed a cheap place to sleep for two days. Pluses: Cheaper than other area hotels Fairly Clean Plenty of close restaurants Internet-WIFI- works well They allow pets. $20 a night fee. Minuses: All doors locked, even to get to the front desk. You have to call to get someone to open the door. Extremely dated- no updates since 1940. May be a slight exaggeration but not to far off No breakfast. And the coffee that is supposed to be in the lobby? Non-existent. Have to drive through 2 other properties parking lot to get to the hotel lot. Just be careful of the potholes. The mattress has to older than the hotel. Seriously, it saw better days 10 years ago. They make you pay cash for the pet fee. Don't have it? They have an ATM that charges you $3.99 to use it in the lobby. No pool, exercise rooms, or any sort of extras. Water in the sink works, but it acts like it is partially blocked. In the end, it served my purpose as a place to lay my head. Definitely one of the worst hotels I have ever stayed in, and will not again unless there is absolutely nowhere else to turn. The guy who runs it is nice enough, but it seriously needs upgraded in the worst way. I get it, that cost money, but there is potential there if they would just invest.

Disappointing Stay – Would Not Recommend I usually don’t leave reviews, but I felt compelled to share my experience. The front desk staff was rude and unhelpful, and the issues I reported were not addressed. I had difficulty accessing the property after check-in, and the room itself was in poor condition—ceiling damage over the shower, a broken and unstable tub/shower handle, and a generally dirty and neglected space. For $85 per night, I expected at least basic cleanliness and functionality. Unfortunately, this stay did not meet even minimal standards.