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I would have given a 5 for services except there was no hot water the day I checked which made the shower I took a little frosty! And we did not get hot water until the next morning.

Great staff, very clean. Love the lobby area with lots of food options. Valet guys were on top of things. (Thank you Miguel!) Overall excellent experience. Thank you!

Stay away from this this hotel at all cost. Service is terrible, front desk only follow management rules no common sense approach. . Spent 4 nights here and I never like it. Nothing special here. This is like 1 start hotel in China. As a foreigner living in China and traveling all over the world I would stay service here is most terrible. The front desk staff don’t even smile. They are like Robot. Hate it

Good location

👌離戰館比較近，但是管理有點混亂

房小 早餐差

The hotel is in a great location. It’s near many restaurants and other attractions. The zoo is also a very short drive from the hotel. Our room was spacious enough for us. We had a nice bathroom and walk-in shower. Since we had a short overnight stay, we didn’t pack the swimsuits. In the lobby, they have a larger seating area and bar. Near the elevators, is the convenience store. They sell everything from snacks and drinks, to toiletries and other travel essentials. The internet isn’t free though and will cost you $17 per day. Our parking was approx $45.

I just completed my 4 night stay and we had such a wonderful experience here. I want to personally recognize Maya, the Front Desk Receptionist. She went above and beyond to make sure we enjoyed our stay which would not have been possible without her kindness, patience and expertise. She was truly outstanding! It always worked out that Maya was the person who answered my call or happened to be the face I met at the desk for random things I needed. Our team will return to the area in June for the Nationals. I will be strongly recommending that we return to your beautiful location if at the very least, to see Maya again. I am forever grateful for her service. Please compensate her for the wonderful job she did.

The hotel had plenty of food & beverage options. The rooms were nice but the walls are paper thin. I woke up at 5:30am to the alarm clock in the room beside me. The toilet was loud and the water would kick on periodically . The valet guys, Trent and Kendall, were very polite and attentive.