Muscat Hotels with Wifi

Beautifully designed property, new so everything is sparkling clean and it has been constructed to a very high standard. All the staff were really nice and friendly, the hotel was very quiet. It’s located on a quiet beach, with a nice promenade to walk/jog along and a few restaurants along there too. A couple of cons- our bath didn’t hold water so wasn’t useable (it was leaking water). While we are also completely aware that it is an important religious celebration, the pool area was basically a construction site the day before Ramadan while they drilled in decorations- this could have been done a bit more thoughtfully rather than with workmen there (and drilling) throughout the day.

During my stay at the Hilton Garden Inn Muscat Al Khuwair, I was thoroughly impressed with the level of comfort and convenience the hotel offers. Located in the heart of Muscat, it provides easy access to many key attractions, business centers, and shopping areas, making it an ideal choice for both business and leisure travelers. Rooms: The rooms at Hilton Garden Inn Muscat are spacious, modern, and well-equipped with all the amenities needed for a relaxing stay. The bed was incredibly comfortable, ensuring a good night’s sleep. The cleanliness and upkeep of the room were exceptional, and the view from the room was a lovely touch. Service: The staff were very professional and friendly, offering excellent customer service. From the front desk to the housekeeping staff, everyone was attentive and willing to go the extra mile to ensure a pleasant stay. Facilities: The hotel offers a variety of facilities including a well-equipped fitness center, a beautiful pool, and a dining area serving delicious breakfast and a wide range of international dishes. The hotel also has a business center and meeting rooms, which were convenient for any work-related needs. Location: The location of Hilton Garden Inn Muscat Al Khuwair is perfect for exploring Muscat. It’s in a bustling area, close to restaurants, shopping malls, and cultural sites, but still offers a peaceful atmosphere for relaxation. Overall Experience: My stay was enjoyable, and I would highly recommend Hilton Garden Inn Muscat Al Khuwair to anyone visiting Muscat, whether for business or leisure. The combination of great service, comfortable rooms, and a prime location makes it an excellent choice.

We stayed for three nights, the room was clean and spacious, the breakfast was rich and varied, and we were surprised to have three dozen fish and monkey peaches. The elevator leads to Grand Mall, which has supermarkets and restaurants, clothing, etc. Every waiter is very warm and thoughtful. But the taxi outside the hotel is twice as expensive as the taxi downstairs, which brings us inconvenience. Breakfast number one

Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.

+ Great amenities Very clean Rooftop pool Mall of Oman reachable by foot Comfortable beds - Far from city center Narrow underground parking space No hairdryer

No true complaints that would be the fault of the establishment. It was my Ramadan and def my fault for not doing more thorough research. The hotel is in the middle of nowhere or at least that’s how I felt. The food was pretty good though a bit pricey. Since it was Ramadan options were slim to none outside of the hotel during certain hours. I will say the staff was very sweet and beyond kind. On our last morning we left the hotel around 5am. We were provided with a full, cooked to order breakfast and beverage to take away. What I thought would be a bagel and juice was a complete meal of eggs (cooked as requested), oats and fresh fruit and then some.

A 12-3 minute taxi ride from Muscat International Airport costs 7 Omani lira (OMR). (As an aside, prices in Oman are 2-3 times higher than in Japan. I was so shocked by the prices that I was stressed out over the amount I had to spend.) The hotel was an impeccable 5-star hotel, and not only were the rooms excellent, but the facilities, restaurant, and staff were also excellent. Because it was built in the desert, the view from the window felt artificial and dry. I heard that it hadn't rained for 60 days during the dry season (I stayed in late April), so it was so dry that the mountains and fields were blurred.

From checking in to checking out it was faultless. Brilliant hotel, great facilities, great food and awesome customer service! Room was perfect Gym was perfect Pool was perfect Breakfast was amazing Coffee bar/ reception area and outside sitting area fantastic. Also 2 fantastic restaurants outside but attached to the hotel and 4 brilliant coffee shops one of which is a Starbucks and the only one I didn’t visit. Without doubt I’d stay here again. 10/10 especially for what I paid.

Overall we had a pleasant stay, breakfast was enjoyable the next day and restaurant team was friendly. Also the Egyptian gentleman in the pool bar in the evening worked very efficient, handling al the tables alone while keeping up the service level. We only stayed 1 night and below our room there we construction noises from the ballroom area, while I approached reception I was informed it would take another 30 minutes and it stopped at 23:00. This disrupted the sleep of my daughter.

I am writing to express my dissatisfaction with the current policy of the Accor Hotels Group regarding the accrual of loyalty points. Specifically, I am disappointed that my request to add points for a 23-night stay at the Mercure Muscat was denied. This stay occurred within a period of less than two months and was booked through Trip.com. I believe that the exclusion of points for bookings made through third-party platforms is unfair, especially given the length and value of my stay. I hope the Accor Hotels Group will reconsider this policy to better accommodate loyal customers in the future.